Open main menu
HomeSquarespaceWeb DesignAcademyStudioSquare Forge
Free Membership

Connecting Your Turbify Domain to Squarespace

Learn how to link your Turbify domain to your Squarespace site with clear, step-by-step instructions.

Table of Contents
Connecting Your Turbify Domain to Squarespace
Last Edited Time
Jun 25, 2025 09:35 PM
Do not index
Do not index
Suggested Tag
Squarespace
connecting a domain to squarespace
dns configuration
Tags Synced
Tags Synced
AI summary
To connect your Turbify domain to Squarespace, update DNS records in your Turbify account as per Squarespace instructions, ensuring to keep MX records intact for email. Allow 24-48 hours for the connection to take effect and check for errors if issues arise.
Last edited by
Platform
Squarespace
Category
Topic

Connecting Your Turbify Domain to Squarespace

Learn how to link your Turbify domain to your Squarespace site with clear, step-by-step instructions.

Quick Summary

  • Start the connection process in Squarespace's Domains panel
  • Log into Turbify to update your DNS settings following Squarespace's instructions
  • Add the required CNAME and A Records exactly as shown
  • Allow 24-48 hours for the connection to go live
  • Keep your MX records intact to avoid breaking email
  • Contact Turbify or Squarespace support if you run into problems

Setting Up Your Domain Connection

Connecting your Turbify domain to Squarespace means updating some technical settings called DNS records. Turbify (previously known as Verizon Small Business Essentials) makes this fairly straightforward once you know what you're doing.

Step 1: Start the Process in Squarespace

Open your Squarespace dashboard and go to the Domains panel:
  1. Click "Use a domain I own"
  1. Type in your Turbify domain name and click continue
  1. Choose "Connect domain"
  1. Select Turbify from the dropdown menu and click "Connect domain"
  1. A window will open showing the DNS records you need to add. Keep this open - you'll need these details for the next step

Step 2: Log Into Your Turbify Account

Head over to Turbify and sign into your account:
  1. Go to the Domains section
  1. Find and select your domain
  1. Look for Control Panels and click on "Domain" to access your DNS settings
  1. You're now ready to add the records from Squarespace

Step 3: Add the DNS Records

This is the crucial bit. You need to add these records exactly as shown in your Squarespace window:
  1. Add the first CNAME record using the unique verification code from Squarespace, pointing to verify.squarespace.com
  1. Add a second CNAME record with '*' (instead of 'www') pointing to ext-cust.squarespace.com
  1. Add the A record pointing to the IP address shown in Squarespace (Turbify only needs one A record)
Important: Don't touch your MX records if you're using email with this domain. Changing these will break your email.

Step 4: Save and Wait

Once you've added all the records:
  1. Double-check everything matches what Squarespace showed you
  1. Save your changes
  1. Wait up to 48 hours for everything to connect properly
You can check the progress in your Squarespace Domains panel.
Pro tip: One small typo or missing character will stop the whole thing working. Take your time and check each record twice before saving.

Common Questions

How long before my domain starts working? Usually 24-48 hours, though sometimes it's quicker.
What if it's still not working after 48 hours? Use the DNS record checker in your Squarespace DNS Settings panel. This will tell you what needs fixing.
Should I transfer my domain to Squarespace instead? If you can transfer it, that's often easier than connecting. You'll have everything in one place and fewer settings to manage.

What These Terms Mean

Domain: Your website's address on the internet (like mywebsite.com)
CNAME: A type of DNS record that points one domain name to another. Used here for verification and redirecting traffic
A Record: Points your domain name to the actual server where your website lives
DNS: The system that translates domain names into the numbers computers use to find websites

Wrapping Up

Connecting a Turbify domain to Squarespace involves some technical steps, but it's manageable if you follow the instructions carefully. The key is getting those DNS records exactly right - even a small mistake will stop it working.
If you get stuck, both Squarespace and Turbify have support teams who can help troubleshoot any issues.

Join our Free Membership and access our DIY Community.

Need help with your website

Become a member