Table of Contents
- Custom Product Forms on Squarespace
- TL;DR: Key Points
- Setting Up Your Custom Product Form
- Step-by-Step Creation
- Reusing and Modifying Existing Forms
- Managing Form Styling and Appearance
- Basic Styling Options
- Handling Products With and Without Customisation
- Display and Submission Details
- Reviewing and Exporting Submissions
- Where to Find Submissions
- Export Tips
- FAQs
- Jargon Buster
- Wrap-up
.png?table=block&id=219105a2-9d95-81b3-841c-f93741ae34ea&cache=v2)
Last Edited Time
Jun 25, 2025 09:35 PM
Do not index
Do not index
Suggested Tag
Squarespace
Custom Products
E-commerce
Tags Synced
Tags Synced
AI summary
Use Squarespace custom product forms to gather specific customer details like engraving or sizes. Forms can be created and managed easily, with options to reuse or modify existing forms. Track submissions through notifications and exports, and ensure unique field names to prevent data loss during exports.
Last edited by
Platform
Category
Topic
Custom Product Forms on Squarespace
Excerpt: Use Squarespace custom product forms to collect specific details from customers like engraving text, sizes, or personalisation options.
Tags: Squarespace, eCommerce, Product Forms, Online Store, Web Design, Website Customization
TL;DR: Key Points
- Custom product forms collect specific details like engraving or size preferences
- You can customise the 'Add to Cart' button but other styles follow your site theme
- Forms are built within product pages, not through the mobile app
- You can reuse, edit, or disable forms across different products
- Track submissions through Order Notifications, Summary pages or Exports
Setting Up Your Custom Product Form
Creating custom forms for your products on Squarespace is simple and helps you gather the specific information you need from customers.
Step-by-Step Creation
- Open the Pages Panel: Go to a store page and select a product to edit
- Add a New Form: Under 'Checkout', click 'Custom forms', then 'Create New Form'. Name your form and start adding fields
- Choose Your Fields: Select from various field types to collect the details you need. Note that some field types (like file uploads) aren't available for custom product forms
- Save Your Form: After arranging the fields, click 'Save', then 'Apply', and finish with 'Save'
Pixelhaze Tip: Make sure all essential fields have the 'Required' option ticked to avoid incomplete submissions.
Reusing and Modifying Existing Forms
- Reuse a Form: In the product editor under 'Custom forms', select an existing form and apply it
- Edit a Form: Choose to edit the form or specific fields, make your changes, and save
Managing Form Styling and Appearance
Your customisation options are limited, but you can make the custom product form match your site's theme reasonably well.
Basic Styling Options
- To change the 'Add to Cart' button colour, go to 'Site styles', select 'Colours', then adjust under 'Button' for your preferred colours
Handling Products With and Without Customisation
For products you offer both with and without customisation, you'll need a strategic approach:
- Separate Listings for Each Version: If you charge extra for customisation, list customised versions as separate products
- Variant-Based Listings: For options like embroidery, add variants directly on the product page
- Service Product Add-ons: Consider adding a linked service product for extensive custom requirements
Display and Submission Details
- The form appears when customers click 'Add to Cart' and must be completed if fields are required
- Custom forms don't show during in-person sales but can be edited at checkout online
Reviewing and Exporting Submissions
Where to Find Submissions
- Check submissions through Order Notifications, the Orders panel under Order Summary, or single product Exports
Export Tips
- Before exporting, ensure all form field names are unique to prevent data loss
FAQs
Can I create a custom product form in the Squarespace app?
No, this feature only works through the desktop version of Squarespace.
How do I check submissions from custom product forms?
Look for submissions in Order Notification emails, Order Summary, or through Order Exports for individual products.
Jargon Buster
- Custom Product Forms: Forms on a product page that collect buyer-specific information like custom messages or specifications
- Product Variants: Different options for a product such as size or colour
- Order Export: A way to download detailed order information for your records or analysis
Wrap-up
Custom product forms in Squarespace can really improve how your online store works. By collecting specific customer preferences, your shop becomes more interactive and personal. While there are some limits to how much you can style the forms, the available tools handle most store owners' needs well.
Cover image url: Squarespace Guides