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Jun 25, 2025 09:43 PM
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Squarespace
payment integration
ecommerce integration
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AI summary
Klarna offers flexible payment options for Squarespace users, including instalments and financing. Setup requires enabling Klarna in the payment settings, with a fee of 5.49% + £0.30 per transaction. Certain business types, like charities and B2B, cannot use Klarna. Refunds are possible within 180 days, and Klarna protects against fraud if shipping rules are followed.
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How to Add Klarna Payments to Your Squarespace Site
Quick Summary
- Klarna offers flexible payment options like instalments, financing, pay later, and immediate payment
- Only available through Squarespace Payments in eligible countries
- Set up through the Finance panel in your Squarespace settings
- Costs 5.49% + £0.30 per transaction
- Some business types can't use Klarna (charities, political organisations, B2B)
- Know the rules for shipping, disputes, and refunds before you start
What Klarna Does for Your Customers
Klarna lets customers pay for purchases in different ways. They can split payments into instalments, finance bigger purchases, pay after they receive their order, or pay straight away. This flexibility often means happier customers and more sales, since people can buy when it suits their budget.
Setting Up Klarna on Squarespace
The Setup Process
- Go to Settings in your Squarespace dashboard
- Click Accept Credit Cards and More, then Manage Settings
- Select the Payment Methods tab under Manage Squarespace Payments
- Find Klarna under Instalments and toggle it on
Quick tip: Check your business category is eligible for Klarna before you enable it. This saves headaches later.
Fees and Who Can Use It
Klarna costs 5.49% + £0.30 per transaction through Squarespace Payments. The exact fee might vary slightly depending where you're based.
Your business needs to meet Klarna's requirements, including being in the right location and business category. Charities, political organisations, and B2B businesses can't use Klarna.
Handling Problems and Refunds
Disputes
Klarna protects you from customer fraud and payment failures if you follow their shipping rules. You've got 180 days from the transaction date to sort out any disputes.
Refunds
You can refund Klarna transactions up to 180 days after completion. Klarna handles cancelling any remaining payments and refunding what customers have already paid. Refunds usually take 5-7 business days, though this can vary depending on the customer's bank.
Common Questions
How do I turn on Klarna for customers?
Go to Settings > Accept Credit Cards and More > Manage Settings, then customise your payment methods in the Finance panel.
What payment options does Klarna offer?
Instalments, financing for bigger purchases, pay later plans, and immediate payment.
What does Klarna cost?
5.49% + £0.30 per transaction. There might be other fees, so check Squarespace's current pricing.
Which businesses can't use Klarna?
Charities, political organisations, and B2B businesses aren't eligible.
Key Terms
Klarna - A payment service that lets customers pay later, in instalments, or finance purchases
Squarespace Payments - Squarespace's built-in payment processing system
Payment Processing Fee - What you pay for handling transactions through services like Klarna
Worth Doing?
Adding Klarna to your Squarespace site can make buying easier for customers by giving them more payment choices. Just make sure you understand the setup, costs, and rules before you start. Once it's running, your customers get a more flexible checkout experience.