Table of Contents
- How to Reactivate Your Suspended Squarespace Domain
- TL;DR: Key Points
- What Causes Domain Suspension in Squarespace?
- How to Check If Your Domain Is Suspended
- Steps to Unsuspend Your Domain
- Step 1: Check Your Email and Spam Folder
- Step 2: Check Your Owner Contact Email
- Step 3: Resend the Verification Email
- Step 4: Try a Different Email Address
- FAQs
- What These Terms Mean
- Wrapping Up
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Last Edited Time
Jun 25, 2025 09:35 PM
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Squarespace
domain management
domain verification
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AI summary
To reactivate a suspended Squarespace domain, verify ownership within 15 days, check your email (including spam), ensure the Owner Contact email is correct, and resend the verification email if necessary. Keep your contact information updated to prevent future suspensions.
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How to Reactivate Your Suspended Squarespace Domain
Learn how to unsuspend and reactivate your Squarespace domain effectively.
TL;DR: Key Points
- Verification emails must be clicked within 15 days to prevent suspension
- Check both your inbox and spam folder for verification emails
- Make sure the Owner Contact email is correct and active
- Domain reactivation can take up to 48 hours after verification
- Use a different email if verification continues to fail
What Causes Domain Suspension in Squarespace?
Your domain gets suspended if you don't verify ownership within 15 days of registration. Squarespace sends you a verification email with a link you need to click. Miss that deadline and your domain stops working.
Older domains can also get suspended if Squarespace can't send annual registration summaries because your contact email isn't working properly. This usually happens when people change email addresses and forget to update their domain settings.
How to Check If Your Domain Is Suspended
A suspended domain won't connect to your Squarespace site. Log into your domains dashboard and look for a red "Domain suspended" warning below your domain name.
If your domain isn't working but you don't see this warning, the problem is probably something else. Try clearing your browser cache or disabling extensions first.
Steps to Unsuspend Your Domain
Step 1: Check Your Email and Spam Folder
Look for an email from customercare@squarespace.com or no-reply@squarespace.com with the subject line "Please verify your domain name(s) as soon as possible."
Check your spam folder too. Email providers often dump these verification emails in there automatically. Click the verification link if you find it.
Step 2: Check Your Owner Contact Email
If clicking the email link didn't work:
- Open your domains dashboard
- Click the suspended domain, then click Edit in the Registration Information section
- Check the email address under Owner is correct and working
- Update it if needed and save your changes
Step 3: Resend the Verification Email
Once you've confirmed the Owner email is correct, click "Resend Verification Email". Check both your inbox and spam folder for the new verification link.
Step 4: Try a Different Email Address
If you're still not getting verification emails:
- Go back to the domain's Registration Information section
- Change the Owner email to a completely different address that you check regularly
- Save the changes
- Resend the verification email and click the link when it arrives
Pro tip: Use an email address you check daily and won't abandon. Gmail or other major providers are usually more reliable than small hosting company email addresses.
FAQs
Can someone take my suspended domain?
No. Your suspended domain stays yours until it expires, unless there's a court order or UDRP decision against you.
What happens if I never verify my domain?
Your domain will either renew automatically (if you have auto-renewal set up) or expire based on your payment settings. But it'll stay suspended until you verify it.
How can I prevent my domain getting suspended again?
Keep your Owner Contact email current and check your spam folder regularly. Set up email forwarding if you're planning to change email providers.
What These Terms Mean
Verification Email: An email from Squarespace with a link you click to prove you own the domain
Owner Contact: The email address Squarespace uses to send important domain notices
Spam Folder: Where your email provider puts emails it thinks might be junk (but often catches important emails by mistake)
Wrapping Up
Reactivating a suspended domain is straightforward once you know the steps. The key is keeping your contact email working and checking it regularly. Most domain suspensions happen because people miss verification emails or use old email addresses.
Set yourself a reminder to check your domain contact details every few months. It takes two minutes and saves you the hassle of dealing with suspension later.