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Jun 25, 2025 09:39 PM
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Squarespace
shipping
ecommerce
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Set up flat rate shipping on Squarespace by creating a single shipping option with a fixed price for all orders, ensuring simplicity for customers. You can add multiple options for express delivery and customize names for clarity. Ideal for similarly sized products, it streamlines checkout without surprises.
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How to Set Up Flat Rate Shipping on Squarespace
Quick summary: Set a single shipping rate for all orders to keep things simple for your customers and make checkout faster.
What is flat rate shipping?
Flat rate shipping charges the same price for every order (or per item), no matter how big or heavy the package is. It works brilliantly for products that are roughly the same size and weight, like books, clothing, or small electronics.
Your customers love it because they know exactly what shipping will cost before they start shopping. You'll love it because it's dead simple to manage.
Setting up your flat rate
Step 1: Get to your shipping settings
- Log into your Squarespace account
- Go to Commerce → Shipping
Step 2: Add your flat rate option
- Click 'Add Shipping Option'
- Select 'Flat Rate'
- Give it a clear name like "Standard Shipping" or "UK Delivery" (customers see this at checkout)
- Enter your price in the 'Per Order Fee' field
- If you want to charge extra for each additional item, add that in the 'Fee Per Item' field
- Click 'Save'
Step 3: Add more options if needed
Want to offer express shipping too? Just repeat the process with a different name and higher price. Something like "Express Delivery - Next Day" makes it crystal clear what customers are paying for.
How it works at checkout
Squarespace automatically shows your shipping options from cheapest to most expensive. The cheapest option gets selected by default, but customers can choose a different one if they want faster delivery.
Quick tip: You can't set different flat rates for individual products in Squarespace. But you can create multiple flat rate options with different prices to give customers choice between standard and express delivery.
Common questions
Can I offer free shipping for orders over £50?
Yes, but that's a different shipping method called "Free shipping threshold." You'll find this option when you click 'Add Shipping Option.'
What if I sell both small and large items?
Flat rate works best when your products are similar sizes. If you sell tiny earrings alongside massive furniture, you might want to look at calculated shipping instead.
Can I change the names of my shipping options?
Absolutely. In fact, you should. Instead of just "Flat Rate," use something descriptive like "Standard UK Delivery (3-5 days)."
Key terms explained
Flat Rate Shipping: One fixed price for shipping, regardless of what's in the order
Per Order Fee: The main shipping charge (like £4.99 per order)
Fee Per Item: Extra charge for each additional item (like £1 for every extra item after the first)
Wrapping up
Flat rate shipping is perfect if your products are roughly the same size and you want to keep things simple. Set it up once, and both you and your customers know exactly what to expect at checkout. No surprises, no complicated calculations, just straightforward shipping that works.