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Jun 25, 2025 09:35 PM
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shipping zones
squarespace
shipping management
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AI summary
Set up general shipping rules first, then create specific shipping zones by geographic areas, including postal codes for precise targeting. Test with a dummy order to ensure correct shipping costs before going live. Squarespace supports detailed zones for major markets, allowing for fair rates based on location.
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How to Set Up Shipping Zones in Squarespace
Quick Overview
- Set up your general shipping rules first
- Create specific zones by country, region, state, or city
- Use postal codes for precise targeting
- Works for US, UK, Canada, Australia and many other countries
- Always test with a dummy order before going live
- Applies to both flat rate and weight-based shipping
Before You Start
Get your general shipping rules sorted first. These basic settings apply across your whole store and form the foundation for your zone-specific rules. You need this baseline before you can create exceptions for different areas.
Creating Shipping Zones
What Are Shipping Zones?
Shipping zones let you apply different shipping rules to specific geographical areas. This helps you manage costs and logistics properly. For example, you might charge £5 for UK orders and £15 for international deliveries.
Setting Up Your Zones
When you add a new shipping option in Squarespace, you'll see options to define shipping zones:
Choose Your Geographic Areas:
- Select 'Rest of the World' to cover everywhere outside your specific zones
- Search and add individual countries for targeted shipping
- Narrow down further by states, provinces, cities, or postal codes
Edit Existing Shipping Options:
- Go to the Shipping panel
- Select your shipping method
- Click the 'Shipping Zones' tab to make changes
Using Postal Codes and Cities
Several countries (including Australia, Canada, France, UK, and US) let you create shipping rules down to specific postal codes:
- After selecting a country or region, look for 'Add ZIP Codes' or 'Add Postal Codes'
- Click this option to specify areas within that region
- Enter your postal codes separated by commas
- Click 'Done' to save
This is particularly useful if you want to offer free local delivery within certain postcodes or charge extra for remote areas.
Supported Countries
Squarespace supports detailed shipping zones for most major markets, including the United States, United Kingdom, Canada, Australia, Germany, France, and Sweden. Each region within these countries can have its own shipping rules based on your business needs.
Pixelhaze Tip: Always run a test order after setting up or changing your shipping zones. Place a dummy order and go through the entire checkout process to make sure everything works properly.
Common Questions
Can I set different rates for specific cities?
Yes, use postal codes to target specific areas within cities or regions.
Can I restrict where I ship?
Absolutely. Only add the countries and regions where you want to deliver. If a location isn't in your shipping zones, customers there won't be able to complete checkout.
Do I need general shipping rules first?
Yes, always set up your general rules before creating specific zones. These act as your default settings.
Key Terms
Shipping zones: Geographic areas where specific shipping rules apply
Flat rate: Fixed shipping charge regardless of order size or weight
Weight-based shipping: Shipping cost that changes based on the total weight of items
Postal code: Letters and numbers that define specific geographic areas for delivery
Getting It Right
Setting up shipping zones properly lets you control costs while offering fair rates to customers in different locations. You can reward local customers with cheaper shipping while covering your costs for distant deliveries.
The key is testing everything before you launch. Create a test product, place an order from different locations, and make sure the shipping costs calculate correctly. This saves you from customer complaints and lost money later.
Once you've got your zones working properly, you'll have much better control over your shipping costs and can offer more competitive rates to your best markets.