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Jun 25, 2025 09:39 PM
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Squarespace
gift cards
e-commerce
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Learn to buy and use gift cards on Squarespace: select a value, choose delivery method, redeem online or in-person, and manage remaining balances. Gift cards cover all costs except subscriptions.
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How to Use Gift Cards on Squarespace
Excerpt: Learn how to buy and use gift cards on your Squarespace store, from purchase to redemption.
Tags: Squarespace, eCommerce, gift cards, online shopping, digital payment, customer guide
Key Points
- Buy gift cards by selecting a value and choosing email delivery
- Gift cards work for products but not subscription services
- Redeem online during checkout or in-person with the Squarespace iOS app
- Gift cards cover everything including taxes and shipping
- Remaining balance carries over to future purchases
What Are Gift Cards?
Gift cards on Squarespace are digital payment codes that customers can use to buy products from your store. They can't be used for subscription services, but they work for everything else.
How to Buy a Gift Card
Here's the process:
- Find the gift card on the product page
- Pick the amount from the dropdown (if there are multiple options)
- Click "Purchase" to go to checkout
Setting Up Delivery
At checkout, you'll choose how to send the gift card:
Email to Recipient:
- Add their name and email address
- Write a personal message (80 characters max)
- Include your name as the sender
Email to Yourself:
- Add your message and name
- Gift card gets sent to your email instead
Finishing Your Purchase
Complete the process by:
- Adding your email and billing details
- Checking everything looks right
- Clicking "Purchase" to confirm
The gift card gets sent automatically with all the details included.
Using Your Gift Card
When you're ready to spend it:
- Add products to your basket and go to checkout
- Enter the gift card code in the right field
- If your order costs more than the gift card value, pay the difference with another payment method
- If it costs less, the leftover amount stays on the gift card for next time
In-Person Redemption
You can also use gift cards in person with the Squarespace iOS app:
- Open the app and tap "Selling"
- Tap the "+" icon, then "Apply gift card code"
- Enter the code and how much you want to use
- Tap "Redeem"
You'll get a receipt showing the transaction and remaining balance.
Pixelhaze Tip: Test the whole process yourself before customers start buying gift cards. Purchase a small value gift card and go through both the buying and using experience. This way you'll spot any issues and understand exactly what your customers will see.
Common Questions
Can I use gift cards for subscription products?
No, gift cards only work for one-off product purchases, not recurring subscriptions.
Can I redeem gift cards in person?
Yes, but only if you have the Squarespace iOS app set up for in-person sales.
Do gift cards cover shipping and taxes?
Yes, gift cards apply to your total order including all fees, taxes, and shipping costs.
Quick Definitions
Gift Cards: Digital payment codes for online stores
Checkout: The final step where you complete your purchase
Redeeming: Using your gift card code during payment
Subscription Products: Services that bill regularly like memberships
Point of Sale: Where transactions happen (online or in person)
Gift cards are straightforward on Squarespace once you know the steps. The process works well for customers, and the ability to use them both online and in-person (with the app) gives you flexibility in how you run your business.