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Jun 25, 2025 09:35 PM
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Guide on managing DNS email records on Squarespace, including adding MX, DKIM, SPF, and SRV records, troubleshooting issues, and ensuring proper email functionality for your domain.
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Managing DNS Email Records on Squarespace
Guide to handling DNS settings for email on Squarespace platforms.
TL;DR: Key Points
- Learn how to add MX, DKIM, SPF, and SRV records to your Squarespace domain
- Manage DNS records via Squarespace for domains connected through Nameserver Connect
- Add custom records manually or use presets for popular email providers
- Troubleshoot and resolve common DNS record issues on Squarespace
Getting Started with DNS Records
To manage DNS records for your email on Squarespace, head to your domain's dashboard and select the domain you want to work with.
Here's what you need to know about domain connections:
- Nameserver Connect domains: You can modify DNS settings directly in Squarespace
- DNS Connect domains: You'll need to manage these through your third-party domain provider's settings
Managing MX Records
MX records tell emails where to go. Without them, your custom email address won't work properly.
Squarespace automatically sets up Google's MX records for its domains. But if you're using another email provider or need specific custom settings, here's how to add them:
Option 1: Using Preset Email Provider Records
Squarespace offers ready-made configurations for popular email services like Google Workspace, Fastmail, and Zoho Mail. If you set up Google Workspace through Squarespace, the MX records are already there.
Option 2: Adding Records Manually
- Go to DNS Settings in your domain's dashboard
- Find Custom Records and click 'Add record'
- Set the Type to MX
- Enter '@' in the Host field for main domains (or your specific subdomain)
- Add the Priority number your email provider gave you (between 0 and 255)
- Put the mail server URL in the Data field, then Save
- Repeat for any additional MX records, adjusting priority as needed
Setting Up SPF and DKIM Records
SPF and DKIM records stop people from pretending to send emails from your domain. They verify you're the real sender.
These get added as TXT records (sometimes CNAME records, depending on your provider):
- In DNS Settings, click 'Add record' under Custom Records
- Choose TXT or CNAME from the Type dropdown
- Enter your domain or subdomain in the Host field
- Add your SPF or DKIM record details in the Data field and save
Adding and Managing DMARC Records
DMARC records help protect your domain when sending email campaigns. They reduce the chance of your marketing emails ending up in spam folders.
- In DNS Settings, go to Custom Records and add a new record
- Select TXT as the type and enter '_dmarc' in the Host field (Squarespace adds your domain automatically)
- Add the DMARC TXT record details from your email service in the Data field and save
Handling SRV Records
Some email services need SRV records. Here's how to add them:
- Get the required details from your provider: Service, Protocol, Priority, TTL, Weight, Port, and Target
- In DNS Settings, click 'Add record' under Custom Records
- Choose SRV as the type
- Fill in all the fields with the information you gathered and save
Pixelhaze Tip: Always double-check the record values with your email service provider before entering them. One typo can break your email setup.
FAQs
What are MX records and why do I need them?
MX records direct incoming emails to your email server. Without them, emails to your custom domain won't reach your inbox.
Can I add multiple MX records for one domain?
Yes, you can set up multiple MX records. This is useful for backup mail servers or load balancing across different providers.
What's the point of SPF and DKIM records?
They're security measures that prove emails from your domain are legitimate, not fake messages from spammers.
How do I fix DNS record problems on Squarespace?
Check Squarespace's support section for their troubleshooting guide. It covers the most common DNS issues and solutions.
Jargon Buster
- MX Records: Point your emails to the right email server
- DKIM Records: Prove your emails haven't been tampered with
- DMARC Records: Help email providers trust your domain
- SPF Records: Stop others from sending fake emails from your domain
- SRV Records: Connect your domain to external services and servers
- CNAME Records: Create domain aliases, sometimes used for verification
- TTL (Time to Live): How long servers cache information before updating
- Host: The domain or subdomain a DNS record applies to
- Data: The actual content in a DNS record (like a server address)
- Priority: Sets the order for processing multiple records
- Weight and Port: Used in SRV records to manage server traffic
Wrap-up
Getting your DNS records right means your email works properly. It might look complicated at first, but once you understand what each record does, it becomes much clearer.
Take your time with these settings. Double-check everything before saving. A small mistake can stop your emails from working, and that's the last thing you want when you're trying to run a business.