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Jun 25, 2025 09:35 PM
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domain management
squarespace domains
dns management
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Manage third-party domains on Squarespace by knowing which tasks are handled by your reseller and which by Squarespace. Confirm if your domain is resold, connect it to your site, and consider transferring management to Squarespace for easier control. Keep a guide for quick reference on common tasks and questions.
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Managing Third-Party Domains on Squarespace
When your Squarespace domain comes through a reseller, management gets split between two platforms. Here's how to handle both sides without the confusion.
Check If Your Domain Is Resold
First, confirm whether your domain is actually resold. Go to your Squarespace domains dashboard, click on your domain, and look for the reseller's name listed under the expiration date. If you see one, you're dealing with a resold domain.
What You Handle Where
Tasks for Your Reseller
- Cancelling your domain
- Turning auto-renew on or off
- Reactivating expired domains
- Getting refunds and updating payment details
Tasks Through Squarespace
- Adding and editing DNS records
- Setting up domain forwarding
- Editing contact information
- Changing nameservers
- Enabling Whois privacy
- Handling domain suspensions
- Locking or unlocking domains
Quick tip: Before making changes, double-check which platform handles what you need. This saves time and prevents headaches later.
First-Time Squarespace Login
If your reseller created your Squarespace account during domain registration, here's how to access it:
- Find the welcome email from your reseller and click the verification link
- If you need a new verification email, request one and complete the verification process
- Set up a password for your Squarespace account
- Log in with your new credentials
Struggling to get in? Use the password recovery option on the Squarespace login page.
Connecting Your Domain
To a Squarespace Site
Use the domain connecting feature in your Squarespace domain dashboard. This links your resold domain to your Squarespace site.
To an External Site
Change your domain's DNS settings to point elsewhere. Add the DNS records your external hosting provider gives you.
Moving Full Control to Squarespace
Want Squarespace to handle everything? You have two options:
- Cancel the domain through your reseller, then transfer it to Squarespace for direct billing
- If your domain expires, renew it directly through Squarespace instead of the reseller
Common Questions
Can I keep my domain if I cancel with the reseller?
Yes, but move management to Squarespace before it expires. Otherwise, you'll lose the domain.
How do I delete my Squarespace account if I have resold domains?
Transfer or cancel your domains first. Then delete your account through the dashboard.
Can't log into Squarespace?
Click 'Can't log in' on the login page and follow the password recovery steps.
Quick Definitions
Resold Domain: A domain purchased through a third-party reseller rather than directly from Squarespace.
DNS Records: Technical instructions that tell the internet how your domain should work and where to send visitors.
Whois Privacy: A service that keeps your personal contact details private in the public domain database.
Managing resold domains means juggling two platforms, but once you know which handles what, it becomes straightforward. Keep this guide handy for reference, and remember that most issues come down to using the wrong platform for the task at hand.