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Jun 25, 2025 09:35 PM
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squarespace
form storage
email delivery
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Optimize Squarespace form submissions by using multiple storage options like email, Google Drive, and Mailchimp for backup. Always test forms to ensure submissions are properly received and consider using two storage methods to prevent data loss.
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Getting the Most from Squarespace Form Storage Options
Save every form submission with the right storage setup
Setting up forms on your Squarespace site is straightforward, but knowing where those submissions go makes all the difference. Here's how to set up storage options that actually work for your business.
Your Storage Options Explained
Squarespace gives you several ways to store form submissions. You'll want at least one (I recommend two for backup), and each serves different purposes:
Email delivery sends submissions straight to your inbox. Each email includes the form name in the subject line, so you can easily sort them.
Squarespace Contacts stores everything in your site's dashboard. Perfect for keeping visitor details organised in one place.
Squarespace Mailing Lists adds people directly to your email lists. Great for newsletter signups.
Google Drive creates a spreadsheet that updates in real-time. Brilliant for tracking trends or sharing data with your team.
Mailchimp sends contacts straight to your audience lists. Ideal if you're already using Mailchimp for email marketing.
Zapier connects your forms to hundreds of other apps. Use this to automate follow-up actions.
Setting Up Your Storage
Most of these connect through your form's Storage tab. For email and Google Drive, you'll just select the option and follow the prompts. Mailchimp and Zapier need you to log into those accounts during setup.
The Squarespace options (Contacts and Mailing Lists) work automatically once selected.
Managing Your Submissions
Where you store submissions affects how you'll view them later:
- Email: Everything appears in your inbox with clear formatting
- Google Drive: Real-time spreadsheet that's easy to filter and sort
- Contacts Panel: Submissions show up in your Squarespace dashboard with visitor history
- Mailchimp: Contacts appear in your chosen audience list
Keep Everything Running Smoothly
Test your forms after setting up storage. Send a test submission and check it arrives where expected. If something's not working, disconnect and reconnect the storage option.
Pro tip: Always set up two storage methods per form. If one fails, you won't lose any submissions.
Common Questions
Can I use multiple storage options for one form?
Yes, and you should. Having a backup ensures you never lose submissions.
Why don't my mailing list numbers match my form submissions?
Check your confirmation settings. Some people might not be confirming their email addresses.
Can different forms send to the same email address?
Absolutely. Squarespace adds the form name to the subject line so you can tell them apart.
What These Terms Mean
Squarespace Contacts: Your site's built-in system for tracking visitor information and interactions.
Form Blocks: The actual form elements you add to your pages where people enter information.
Mailing Lists: Squarespace's email marketing tool for sending newsletters to subscribers.
Storage integration: How your forms connect to external services like Google Drive or Mailchimp.
Getting It Right
The key is choosing storage options that match how you work. If you live in your email, use email delivery. If you need to analyse data, Google Drive works better. For serious email marketing, Mailchimp gives you more features than Squarespace's built-in lists.
Set up your storage properly once, and you'll never worry about losing form submissions again.