Table of Contents
- Selling Heavy and Large Items on Squarespace
- TL;DR: Key Points
- Setting Up Large or Heavy Products
- Essential Details to Include
- Shipping Options That Actually Work
- Carrier-Calculated Shipping
- Local Pickup and Delivery
- Flat Rate Shipping
- Fulfillment Profiles for Different Products
- Connecting with Third-Party Fulfillment
- Making Your Policies Clear
- FAQs
- Jargon Buster
- The Bottom Line
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Last Edited Time
Jun 25, 2025 09:35 PM
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Squarespace guide
shipping solutions
eCommerce tips
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AI summary
To sell heavy items on Squarespace, enter accurate product dimensions, use carrier-calculated shipping, and create fulfillment profiles for different products. Clearly communicate shipping and return policies, and consider local pickup options to enhance customer experience.
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Selling Heavy and Large Items on Squarespace
Excerpt: How to set up your Squarespace shop to handle heavy product sales with the right shipping options and settings.
Tags: Squarespace guide, eCommerce tips, heavy product shipping, large item handling, online sales, shipping solutions
TL;DR: Key Points
- Enter accurate product size and weight in Squarespace for proper shipping calculations
- Use carrier-calculated shipping and local pickup options for heavy items
- Create fulfillment profiles to handle different shipping requirements
- Use Squarespace's Orders API to connect with third-party fulfillment services
- Make your shipping and return policies crystal clear
- Add custom checkout fields for delivery instructions
Setting Up Large or Heavy Products
Getting the basics right matters when you're selling heavy items. In your product setup, go to the Pricing and variants tab and enter accurate weight and dimensions. Squarespace needs this information to calculate shipping costs properly.
Essential Details to Include
- Accurate weight and dimensions - This feeds into shipping calculations
- Realistic delivery timeframes - Heavy items often take longer
- Clear shipping and return policies - Customers need to know what they're signing up for
- Visual guides - Photos, diagrams, or spec sheets help customers understand size
Pixelhaze Tip: Add custom fields at checkout to capture delivery instructions or special requirements. This is particularly useful for made-to-order items or when you need specific access information for delivery.
Shipping Options That Actually Work
You've got several approaches for shipping heavy items, and the right choice depends on your products and customers.
Carrier-Calculated Shipping
This automatically works out shipping costs based on the customer's location and your product specifications. It's the most accurate option for heavy items because it uses real carrier rates.
Local Pickup and Delivery
If you have local customers, offer pickup from your workshop or local delivery. This saves on shipping costs and gives you a chance to build relationships with customers.
Flat Rate Shipping
For items that need freight shipping or specialised carriers, set up flat rate options. You can calculate average costs and build them into your pricing.
Fulfillment Profiles for Different Products
If you sell a mix of small and large items, you'll need different shipping rules for different products. Squarespace's fulfillment profiles let you assign specific shipping methods to individual products.
For example, you might have:
- Standard shipping for small items
- Freight shipping for large furniture
- Local delivery only for custom installations
Connecting with Third-Party Fulfillment
The Squarespace Orders API lets you connect with external fulfillment services. This is particularly useful if you don't want to handle storage and shipping of large items yourself. When an order comes in, the details automatically flow to your fulfillment partner.
Making Your Policies Clear
Your shipping and return policies need to be front and centre. Heavy items come with specific challenges like:
- Longer delivery times
- Higher return costs
- Special delivery requirements
- Potential damage during shipping
Be upfront about these. Customers appreciate honesty, and it saves you headaches later.
FAQs
Can I offer local pickup for heavy items on Squarespace?
Yes, you can set up local pickup options in your shipping settings. This works well for heavy items where shipping costs might be prohibitive.
How do I set different shipping options for different products?
Use fulfillment profiles to assign specific shipping methods to different product types. You'll find this in your Commerce settings.
Can Squarespace connect with third-party fulfillment services?
Yes, through the Orders API. This lets you automatically send order details to external fulfillment partners.
Jargon Buster
Fulfillment Profiles: Settings that let you assign specific shipping rules to different products. Essential if you sell items with different shipping requirements.
Orders API: A connection that sends order information from your Squarespace site to external services like fulfillment companies or inventory management systems.
The Bottom Line
Selling heavy items on Squarespace works well when you get the setup right. Focus on accurate product information, choose shipping options that make sense for your products, and be clear about your policies. The key is thinking through the customer experience and being upfront about what's involved in shipping large items.