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Jun 25, 2025 09:39 PM
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Squarespace
squarespace commerce
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Squarespace Commerce offers various plans with differing ecommerce features, including global sales setup, shipping options, and payment processing. Key features include product management, abandoned cart recovery, and the necessity of configuring shipping zones and payment processors before launching a store.
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Squarespace Commerce: Everything You Need to Know
Plans and Features
Squarespace Commerce is available across different pricing tiers. The Personal plan doesn't include commerce features at all. Business and higher plans (Commerce Basic and Commerce Advanced) give you full ecommerce functionality, whilst lower-tier plans offer limited features.
The main differences between plans are transaction fees, abandoned cart recovery, and advanced features like subscription products. Choose based on your expected sales volume and feature needs, not just the monthly cost.
Setting Up Global Sales
Your Squarespace store can sell worldwide, but you'll need to set up shipping zones first. These define where you'll ship products and control what customers see at checkout.
Without proper shipping zones, customers might place orders you can't fulfil. Set these up before you launch.
Shipping Options
You can offer several shipping methods:
- Flat rate (same price regardless of order size)
- Calculated shipping (based on weight, dimensions, or carrier rates)
- Free shipping (often with minimum order requirements)
For products with special shipping needs, create fulfillment profiles. These let you restrict certain products to specific shipping methods. Useful if you sell both lightweight digital items and heavy physical goods.
Payment Processing
You've got two main options for taking payments:
Squarespace Payments is built into the platform and handles most payment types. It's only available in certain countries (mainly US, UK, Canada, and Australia), but the list is growing.
Third-party processors like Stripe or PayPal work everywhere else. They require a bit more setup but give you more control over your payment flow.
Don't try to use multiple payment processors simultaneously. Pick one that works in your location and stick with it.
Managing Products and Orders
Product management in Squarespace is straightforward. You can sell physical products, digital downloads, services, and even set up subscriptions (on higher-tier plans).
When products go out of stock, Squarespace automatically marks them as "SOLD OUT" and prevents new purchases. You can control whether to hide out-of-stock items or keep them visible.
Quick tip: Use the abandoned cart recovery feature if your plan includes it. It automatically emails customers who added items to their cart but didn't complete the purchase. This often recovers 10-15% of lost sales.
Common Questions
Which plans include ecommerce features?
Business, Commerce Basic, and Commerce Advanced plans include full ecommerce. Personal and lower plans don't support selling.
Can I sell in multiple currencies?
No, each store can only use one currency. This is set when you configure your payment processor and can't be easily changed later.
How do I limit product quantities?
This depends on your template. In newer templates (7.1), quantity controls are automatic. In older templates (7.0), you might need to disable quantity selectors in the design settings.
Key Terms
Payment Processor: The service that actually processes credit card payments. Examples include Stripe, PayPal, and Squarespace Payments.
Shipping Zones: Geographic areas where you'll ship products. You can set different shipping rates for different zones.
Fulfillment Profiles: Rules that connect specific products to specific shipping methods. Useful for managing complex shipping scenarios.
Getting Started
Start with your shipping zones and payment processor setup before adding products. This prevents issues when customers try to checkout.
Test your entire checkout process with a small purchase before going live. Many store owners skip this step and miss obvious problems that frustrate real customers.
Squarespace Commerce handles most of the technical complexity, but you still need to plan your shipping, payments, and product organisation properly. Get these basics right, and you'll avoid most common ecommerce headaches.