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Jun 25, 2025 09:35 PM
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Squarespace
shipping
ecommerce
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Easily set up shipping in Squarespace with options like flat rate, weight-based, and carrier calculated rates. Create shipping zones for different areas, use fulfillment profiles for special handling, and consider offering free shipping to boost sales. Regularly review and adjust settings to match your business needs.
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Squarespace Shipping Setup Made Simple
Setting up shipping in Squarespace doesn't have to be complicated. Whether you're selling handmade goods locally or shipping products worldwide, getting your shipping rates right is crucial for your business and your customers' experience.
Here's everything you need to know about Squarespace's shipping options and how to set them up properly.
Types of Shipping Rates
Flat Rate Shipping: You charge the same amount for every order, with the option to add extra fees per item. Simple and predictable for both you and your customers.
Weight-Based Shipping: The shipping cost increases based on how much the order weighs. Perfect if you sell products that vary significantly in weight.
Carrier Calculated Shipping: Real-time shipping rates calculated at checkout using actual carrier prices. Your customers see exactly what Royal Mail, DPD, or other carriers would charge.
Setting Up Your Shipping Options
Getting started is straightforward:
- Go to your Squarespace dashboard
- Click on Commerce, then Shipping
- Click 'Add Shipping Option'
- Choose your rate type and configure the settings
The key is thinking about what makes sense for your products and customers before you start clicking buttons.
Creating Shipping Zones
Shipping zones let you set different rates for different areas. You might charge less for local delivery and more for international shipping, or have special rates for remote areas.
For example, you could create zones for:
- Local delivery (free or cheap)
- UK mainland
- Scottish Highlands and Islands
- International
This gives you much more control over your shipping costs and helps ensure you're not losing money on distant deliveries.
Fulfillment Profiles
These are brilliant for products that need special handling. Got some items that are fragile? Others that are oversized? Fulfillment profiles let you create custom shipping rules for different types of products.
Setting Up a Fulfillment Profile
- Go to Commerce, then Products
- Click 'Fulfillment profiles'
- Select 'Add custom profile'
- Give it a clear name and choose your shipping options
- Save your changes
Once you've created a profile, you can assign it to products in the product editor under the 'Fulfillment' section. Each product can only have one profile, but different products in the same order can use different shipping methods.
Offering Free Shipping
Free shipping can boost conversions, but you need to build the cost into your product prices. You can set this up in two ways:
- Create a flat rate shipping option and set the rate to £0
- Use Squarespace's discount system to create a free shipping promotion
The first option is simpler if you want free shipping all the time. The second gives you more control if you want to run free shipping as a limited-time offer.
Managing Your Settings
Your shipping needs will change as your business grows. Fortunately, you can edit or remove shipping options and fulfillment profiles anytime through your Squarespace interface.
Review your shipping settings every few months to make sure they still make sense for your business and customer base.
Third-Party Shipping Extensions
If Squarespace's built-in options aren't enough, you can integrate with services like Shippo or Easyship. These tools can automate more complex shipping scenarios and often provide better rates for high-volume shippers.
Pro tip: Keep your product dimensions up to date. If you're using carrier-calculated shipping, inaccurate dimensions will show wrong prices at checkout. Include packaging dimensions, not just the product itself.
Common Issues and Solutions
Missing shipping options at checkout? Check your product dimensions. Carrier-calculated rates won't appear if dimensions are missing or unrealistic.
Customers complaining about high shipping costs? Consider whether weight-based or flat-rate shipping might work better than carrier-calculated rates.
Need different shipping for different products? That's what fulfillment profiles are for. Don't try to make one shipping option work for everything.
Key Terms Explained
Fulfillment Profiles: Custom shipping settings you can apply to specific products or product groups.
Carrier Calculated Shipping: Real-time shipping rates pulled from actual shipping companies at checkout.
Flat Rate Shipping: One price for shipping, regardless of order size or destination (within the shipping zone).
Shipping Zones: Geographic areas where specific shipping rules apply. Can be as small as a city or as large as a continent.
Shipping Extensions: Third-party tools that connect to Squarespace to add more shipping features.
Getting your Squarespace shipping setup right takes a bit of thought upfront, but it's worth the effort. Clear, fair shipping costs keep customers happy and ensure you're not losing money on every order. Start simple, test with real orders, and adjust as needed.