The Squarespace Problems No One Warns You About (And Exactly How to Fix Them)

Unlock the secrets to mastering Squarespace with our FAQ guide, addressing common customization challenges and offering clear, step-by-step solutions.

Unveiling the Ultimate Squarespace FAQ Guide: An Essential Resource for Navigating the Squarespace Website Builder

Unveiling the Ultimate Squarespace FAQ Guide: An Essential Resource for Navigating the Squarespace Website Builder

Eight years in the trenches with clients, hundreds of workshops, and enough Squarespace-related headaches to last a lifetime. If you can imagine it, we’ve probably seen it. Time and again, we hear the same questions crop up from business owners, creatives, and digital do-it-yourselfers: “How do I send my site title link somewhere else?”, “Can I change just one page without breaking the lot?”, and the perennial favourite, “How on earth do I get that font I found to actually work?” All perfectly reasonable things to want. Yet, all guaranteed to eat up hours you don’t really have.

That’s why we decided to do something about it. If you’re tired of trawling through random forums, trial-and-error coding sessions, or feeling the creeping sense that Squarespace has hidden all the useful settings just out of reach, this resource is for you.

Why This Matters

Here’s the unvarnished truth: when you hit a snag with Squarespace customisation, the impact is more than inconvenient. It slows your project to a crawl, hacks away at your creative momentum, and if you’re running a business, it can cost actual pounds and pence.

I’ve sat across from so many entrepreneurs on a Tuesday evening Zoom call; there’s a certain look that appears when something that should take five minutes ends up chewing up the whole afternoon. Customisation snags like “why is this font still wrong?” or “can this link go somewhere else?” aren’t abstract. They’re the reasons launches get delayed, sites never quite look right, and professionals end up apologising for “just a few unfinished bits” on their own site.

Losing time to these issues is frustrating, and it can build a creeping suspicion that everyone else knows some ‘secret setting’ you’ve missed.

Common Pitfalls

There are a handful of recurring traps on Squarespace that have tripped up even the most well-intentioned users:

  • Assuming everything is point-and-click: Squarespace is ‘drag and drop’ until it isn’t. The minute you want a non-standard tweak, you’ll find yourself staring down the barrel of custom code.
  • Tinkering in the wrong place: Many users look for settings in the Style panel when the real controls live in the Custom CSS area, or worse, require a snippet of code dropped somewhere very specific.
  • Copy-and-paste code disasters: Swapping random code from forums into your site can go wrong very quickly. I’ve seen entire navigation bars disappear with the wrong curly bracket.
  • Overcomplicating simple fixes: Some try to rewrite everything for a single tweak instead of targeting just the bit that matters.
  • Not making regular backups: If you’re experimenting with code, always create a backup first. One line of faulty CSS can render your site unreadable.

I see it every week: a breathless email, “I only wanted to change the font on the about page. Now my menu is bright green. Can you help?” Yes, we can. Let’s lay out a better way, step by step.

Step-by-Step Fix

Here’s how to tackle three of the biggest Squarespace customisation puzzles, with enough detail to get you there the first time. You’ll also find some hard-won tips along the way.

Step 1: Linking Your Site Title or Logo to a Specific Page

The default behaviour sends your site title or logo back to the homepage. Sometimes you want it to point somewhere else, such as a custom landing page or your new shop front.

Step 1.1: Check Your Template and Version

First, not all Squarespace templates behave the same way. The classic (pre-7.1) templates sometimes let you specify a link out of the box, but most newer templates need a workaround.

Step 1.2: Use Custom Code

For Squarespace 7.1 and most users:

  1. Go to your Home Menu.
  2. Choose Design > Custom CSS.
  3. Scroll down and click Manage Custom Files (just in case).
  4. Insert the following code, replacing /your-custom-url with your actual destination: 
    /* Change Logo/Site Title link */
a.header-title, a.header-branding {
  pointer-events: none;
}
a.header-title:after, a.header-branding:after {
  content: '';
  display: block;
  position: absolute;
  top: 0; left: 0; right: 0; bottom: 0;
  z-index: 10;
  pointer-events: auto;
}

    (Next, you’ll need a small snippet of JavaScript):

    • Go to Settings > Advanced > Code Injection > Header and add: 
      <script>
document.addEventListener('DOMContentLoaded', function() {
  var logo = document.querySelector('.header-title, .header-branding');
  if (logo) {
    logo.addEventListener('click', function(e){
      window.location.href='/your-custom-url';
    });
  }
});
</script>
    • Save everything.

Pixelhaze Tip

Always test your new link in an incognito window (or a different browser). Cached links can mask mistakes, so double-check in a fresh session.

Step 2: Applying Style Changes to a Specific Page

You want your About page to be bold and vibrant, but your Shop page needs a crisp, minimalist feel. Squarespace makes site-wide styles easy, but page-specific tweaks can seem confusing.

Step 2.1: Find Your Page ID

Each page on Squarespace has its own unique identifier (a CSS class called something like .page-section-XXXXXXXX). You’ll need this to target styles precisely.

  • View your page in your browser.
  • Right-click on a blank bit of the page and choose Inspect (in Chrome/Firefox).
  • Look for a <body> or <section> tag with something like page-id-... or section-....

Step 2.2: Write Page-Specific CSS

  • Go to Design > Custom CSS.
  • Write your code like this (replace the page ID): 
    /* Make just the About page background red */
.page-id-123abc456 {
   background-color: #ff3939;
}
  • Customise as needed. Change font sizes, button shapes, or anything you’d normally do at a site level.

Pixelhaze Tip

If you’re stuck for the page ID, browser plugins like “CSS Peeper” can help, or simply press Ctrl+F and search ‘page-’ in the inspector.

Step 3: Using Custom Fonts Not Listed in the Style Editor

The built-in Squarespace fonts don’t fit every need. Maybe you’ve found a distinctive typeface on Google Fonts or want to use your own. Adding new fonts requires a specific approach.

Step 3.1: Source and Host Your Font

  • If your font is from Google Fonts:
    • Go to Google Fonts.
    • Choose your font. Click “Select this style”, then “Embed”.
    • Copy the @import code or the <link> tag.
  • For a self-hosted font, use @font-face (requires you to host the font file somewhere).

Step 3.2: Inject the Font Into Your Site

  • For Google Fonts:
    • Settings > Advanced > Code Injection > Header.
    • Paste the <link> code there.
  • For self-hosted:
    • Go to Design > Custom CSS.
    • Add something like: 
      @font-face {
  font-family: 'MyCustomFont';
  src: url('https://yourdomain.com/fonts/MyCustomFont.woff2') format('woff2');
  font-weight: normal;
  font-style: normal;
}

Step 3.3: Apply the Font Using CSS

  • Place this in Custom CSS: 
    h1, h2, .your-custom-class {
    font-family: 'MyCustomFont', sans-serif;
}

Pixelhaze Tip

Always define a fallback font (e.g. sans-serif) at the end of your font-family chain. This keeps your site readable if your custom font fails to load.

Step 4: Staying Safe—How to Test and Back Up As You Go

A single typo can leave your site malfunctioning. Take precautions so that you can quickly recover.

  • Before making any changes, duplicate your existing CSS in a plain text file.
  • After each change, test your site across a few devices (mobile, desktop, tablet).
  • If using the developer area or Code Injection, check to confirm nothing else on the page is broken.

Pixelhaze Tip

Keep a running document of your changes. This habit simplifies disaster recovery when working late or before you’ve had your coffee.

What Most People Miss

One aspect often left out of tutorials: customisation involves more than code. Understanding the reasons behind your changes is just as important as knowing how to make them. Sometimes the best approach is to adjust your brand vision so it works within the limitations of the platform, rather than constantly struggling against it.

A helpful trick is to always consider whether a change benefits your visitor or simply serves a personal preference. For example, sending your logo to a Contact page may create confusion, while keeping it linked to your homepage usually aids navigation. Thinking through these implications can save hours of rework once you see user behavior in your analytics.

In practice, the best Squarespace designers I know treat every code change with the same care given to a well-curated shop window. They do as much as necessary and no more.

The Bigger Picture

Structuring your Squarespace site is like setting up a shopfront you plan to keep for years. Each unique tweak you make is an investment in your brand’s public perception—not just a quick code experiment. When page tweaks are in place and your typeface matches your print materials, you create brand consistency, build visitor trust, and support your search engine goals.

As your business grows, becoming comfortable with these edits makes it far easier to scale. You’ll no longer need to rebuild pages or explain design compromises. Instead, you can change one page, fine-tune your shop, or test a new promotion, all within your existing system.

To make your progress even easier, this FAQ Guide is just the beginning. We’re adding new sections covering advanced SEO, e-commerce advice, and many more topics. Look out for our upcoming Squarespace AI Chatbot. It will be available around the clock, trained on our entire knowledgebase of solutions from our workshops. You’ll have expert help whenever you need it.

Newsletter subscribers are always the first to get updates. If you want free access to each new FAQ and behind-the-scenes looks at features, the sign-up form is further down the page.

Wrap-Up

If you find yourself stuck on a stubborn tweak, losing time searching for solutions, or simply want a particular page to behave differently, you’re in good company. We encounter these issues daily. Solving them can be straightforward with a practical approach, and your website can reflect your unique goals.

With the right know-how, Squarespace’s features become tools for building your brand on your terms. This FAQ Guide exists to offer those answers, and we will keep updating it so that help is always easy to find.

Want more helpful systems like this? Join Pixelhaze Academy for free at https://www.pixelhaze.academy/membership.

Jargon Buster

  • CSS: Short for Cascading Style Sheets. It’s code that controls what elements on your website look like (colours, size, spacing, etc.).
  • Google Fonts: A (completely free) collection of web-ready fonts hosted by Google. Easy to add to most sites; adds design polish in minutes.
  • Code Injection: A Squarespace setting that lets you add your own code (HTML, CSS, JavaScript) directly to the site without breaking the core builder.
  • Page ID: Every Squarespace page is stamped with a unique identifier in the background. Targeting this makes page-specific changes possible.

If you’ve made it this far, you’re exactly the sort of person we built the Academy for. Keep creating, keep asking questions, and see you on the inside.

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