How to Verify Your Squarespace Domain
TL;DR:
- Verify your Squarespace domain within 15 days to avoid suspension
- Look for a verification email from no-reply@squarespace.com or customercare@squarespace.com
- Check both your inbox and spam folder if you can't find the email
- Use the link in the email to confirm your domain's contact details
- You can resend the verification email from your domain dashboard if needed
When you register a new domain with Squarespace or update the contact information for an existing one, you'll receive an email asking you to confirm that the details are correct. This step complies with ICANN's 2013 Registrar Accreditation Agreement, ensuring the ownership and contact information are correctly listed and up to date.
Why Domain Verification Matters
If you don't confirm your domain within 15 days of receiving the verification email, your domain will be temporarily suspended. This means it won't connect to your Squarespace site. This is a standard procedure to prevent potential misuse or errors in domain registrations.
Finding and Responding to the Verification Email
The sender of the verification email varies by registrar:
- Squarespace Domains LLC sends emails from no-reply@squarespace.com with the subject "[Action Required] Verify your Squarespace domain contact."
- Tucows sends them from customercare@squarespace.com with a subject line of "Action Required: Verify your Domain."
Steps to Verify
- Search for the email from the addresses above in both your inbox and spam folders
- Open the email and click on the verification link provided
- Review the information, and click the 'Verify Information' button to complete the process
Always ensure your contact email address is up to date in your domain settings to avoid missing crucial communications like these.
What if the Verification Email Fails to Arrive?
Verification emails sometimes get lost or are marked as spam, especially with certain email providers like Apple (@mac.com, @me.com, or @icloud.com). If you didn't receive your email or if you encounter a "Failed to send" message, follow these steps to resend the verification email from your domain's dashboard:
On a Computer:
- Click your domain
- Select 'Resend Verification Email'
- Confirm by clicking 'Okay'
On Mobile:
- Tap your domain
- Tap 'Resend Verification Email'
- Confirm by tapping 'Okay'
If problems persist, consider changing your domain's contact email to a more reliable service provider.
FAQs
Why am I not seeing the verification email in my inbox?
It might be in your spam folder, or your email provider might be filtering it out. Check your spam folder and consider using a different email provider if this continues.
What should I do if my domain is suspended?
Resend the verification email from your domain dashboard. Once verified, the suspension will be lifted.
Can I use an Apple email for my domain contact?
It's possible, but not recommended. Emails from Squarespace may be marked as spam by Apple email servers.
Jargon Buster
Verification Email: An email sent to confirm the legitimacy of domain registration.
Domain Suspension: The temporary deactivation of a domain, usually due to unverified contact details.
Domain Registrar: A service provider that manages your domain registration, like Squarespace Domains LLC or Tucows.
Wrap-up
Verifying your Squarespace domain is straightforward but crucial to ensure your website runs smoothly without interruptions. Always double-check that your email is accurate and check your spam folder for the verification email. Keeping your domain's contact information updated is key to managing your online presence effectively. If you encounter any issues, the resend options in your domains dashboard are there to help you get back on track quickly.
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