Making the Move to Squarespace Payments
TL;DR:
- Centralized handling of payments, transactions, and disputes in one dashboard
- Accepts all major credit cards, Apple Pay, and options like Afterpay
- Features include PCI compliance and SSL secure checkouts
- Next business day payouts directly to your linked bank account
- Simple and transparent transaction fees with no setup costs
Why Switch to Squarespace Payments?
Squarespace Payments gives you a single dashboard to manage all your financial interactions. Instead of juggling multiple platforms, you can handle everyday transactions, refunds, and disputes from one place.
The system accepts major credit cards and digital wallets like Apple Pay, plus modern options such as Afterpay and Klarna. This means you can cater to different customer preferences without adding complexity to your setup.
What You Get with Squarespace Payments:
Centralized Financial Dashboard: All your transactions, refunds, and disputes live in one place. No more switching between different payment processors to find what you need.
Multiple Payment Methods: Accept diverse payment options to broaden your customer base. Customers can pay how they prefer, which often means fewer abandoned carts.
Enhanced Security: PCI compliance and encrypted payment data protect both your customers and your business. The security measures run in the background, so you don't need to worry about compliance.
Swift Payouts: Receive funds in your bank account the next business day with notifications on payout statuses. You'll know exactly when money is coming in.
Eligibility and Setup
Before you can start using Squarespace Payments, check these requirements:
- Squarespace Payments is available in your region
- You have a trial or paid personal plan or higher on Squarespace
- You possess site owner or administrator privileges
Once you're eligible, Squarespace will send an invitation to the site owner's email to begin setup.
How to Make the Switch
The transition process is straightforward:
- Click on "Start using Squarespace Payments" in the Finance panel
- Accept the agreement after reviewing the provided information
- Initiate the import of your Stripe account details (this process can take up to 10 days)
Connect your bank account during setup to begin receiving payouts right away. This step is crucial because without it, you won't be able to access your funds.
What Happens After You Switch
All your sales history and customer information carry over to the new system. Your data doesn't disappear during the transition.
If you have active subscriptions, they'll continue running under Stripe temporarily until the full transfer completes. Your customers won't notice any interruption in service.
For those with existing loans like Stripe Capital, the terms transfer over and continue under Squarespace without changes. Payments towards the loan are automatically deducted from your sales made through Squarespace Payments.
Managing Your Account
Once you've switched, the Finance panel becomes your control center. You can track all transactions, issue refunds, and handle disputes from this single location.
The system provides detailed transaction records, making it easier to reconcile your books. You can export data for your accountant or bookkeeping software.
Dispute resolution happens within the same dashboard. When customers raise issues, you can respond and provide evidence without leaving Squarespace.
FAQs
How long does the Stripe to Squarespace data import take?
The import process can take up to 10 days. You'll receive notifications as it progresses, and your site continues working normally during this time.
Are there any payment methods not supported by Squarespace Payments?
Squarespace Payments supports all major credit cards, Apple Pay, Google Pay, Afterpay, and Klarna. Some region-specific payment methods might not be available.
What happens to my ongoing Stripe transactions after switching?
Active subscriptions continue under Stripe until the full transfer completes. One-time purchases immediately go through Squarespace Payments once you've switched.
Jargon Buster
PCI Compliance: A security standard requiring all entities that handle credit card information to maintain a secure environment.
SSL Secure Checkout: A protocol for encrypting information over the internet to ensure secure transactions.
Payouts: The transfer of funds from business transactions to your bank account.
Wrap-up
Switching to Squarespace Payments consolidates your payment management into a single, secure platform. With its straightforward interface, comprehensive payment options, and solid security measures, it handles the technical side so you can focus on growing your business.
Ready to streamline how you get paid? Join Pixelhaze Academy for more detailed Squarespace tutorials and ongoing support.