Term
Non-Billable Time
Definition
Non-Billable Time is any work done that you do not charge to clients. This includes activities like administrative duties, training, and internal projects. It is essential for tracking all the effort that contributes to running a business but is not directly billable to a customer.
Where you’ll find it
In the Business platform, you can track Non-Billable Time within the time tracking or project management features. This function is available across all templates and plans, ensuring it is accessible regardless of the version you are using.
Common use cases
- Logging hours spent on team meetings and training sessions.
- Tracking time dedicated to internal strategy development or administrative tasks.
- Assessing overall time spent on non-client-related activities for better resource management.
Things to watch out for
- Not distinguishing between billable and non-billable hours can lead to inaccurate client billing and skewed productivity analytics.
- Regularly updating and reviewing non-billable time entries is important to maintain accurate records of all activities.
Related terms
- Billable Hours
- Time Tracking
- Project Management
- Resource Allocation
- Productivity Analytics