Setting Up Email Alerts for Wix Form Submissions
TL;DR:
- Turn on email notifications in your Wix Editor form settings
- Add multiple recipient emails and customise subject lines
- Set up automatic replies to acknowledge submissions
- Quick responses improve user experience and can help with SEO
Getting email alerts when someone fills out your Wix form means you'll never miss an enquiry. Here's how to set it up properly and make the most of the options available.
How to Enable Email Notifications
The notification setup lives in your form settings. Here's where to find it:
- Select Your Form: Click on your form in the Wix Editor
- Open Form Settings: Look for the settings icon or right-click to access options
- Find Email Notifications: Toggle the email notification option to start receiving alerts
Once enabled, you'll get an email every time someone submits your form.
Customising Your Email Notifications
The default settings work fine, but tweaking them makes managing submissions much easier:
Adding Recipients
You can send notifications to multiple email addresses. This is handy if you want submissions to go to both you and your team members, or if you want a backup address included.
Custom Subject Lines
Change the subject line to something that makes sense for your inbox. Instead of a generic "Form submission", you might use "New contact enquiry" or "Website booking request". This helps you spot form emails quickly.
Setting Up Automated Replies
Automated replies let visitors know their form went through successfully. This is particularly useful for contact forms or booking requests where people expect confirmation.
The automated message should be clear and friendly. Tell them you've received their submission and what happens next. For example: "Thanks for getting in touch. We've received your message and will get back to you within 24 hours."
Keep it simple and avoid overpromising on response times.
Managing Form Submissions
Your form data doesn't just disappear after sending the email. Wix stores all submissions in your site's dashboard under the "Inbox" section. You can view, export, and manage all your form data from there.
If you're getting lots of submissions, consider setting up email filters in your inbox to automatically sort form notifications into folders.
FAQs
Can I send notifications to different email addresses for different forms?
Yes, each form on your site can have its own notification settings. You might send contact form submissions to one address and newsletter signups to another.
Will form notifications affect my website speed?
No, the email notifications happen in the background and don't impact your site's loading speed or performance.
Can I turn off notifications for specific forms?
Yes, notification settings are configured per form. You can have some forms send emails while others don't.
What if I'm not receiving form notifications?
Check your spam folder first. If they're not there, verify the email address in your form settings is correct and that notifications are enabled.
Jargon Buster
Form Submissions: The information visitors enter and send through forms on your website
Automated Replies: Pre-written responses that get sent automatically when someone submits a form
Wix Editor: The main interface where you build and edit your Wix website
Email Notifications: Automated emails that alert you when certain actions happen, like form submissions
Wrap-up
Setting up email notifications for your Wix forms takes a few minutes but saves you from constantly checking for new submissions. Combined with automated replies, it creates a professional experience for visitors while keeping you organised.
The key is customising the settings to match how you work. Whether that's multiple recipient addresses for team notifications or tailored subject lines for easy inbox management, these small tweaks make a big difference in the long run.
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