Setting Up Multiple Payment Options in Wix
TL;DR:
- Add payment methods through Settings → Accept Payments in your Wix dashboard
- Customers can choose their preferred option at checkout
- Multiple payment methods reduce cart abandonment and improve conversion rates
- Popular options include Wix Payments, PayPal, Stripe, and Square
- Test each payment method before going live
Setting up multiple payment options on your Wix site gives customers flexibility and can boost your conversion rates. When people can pay the way they prefer, they're more likely to complete their purchase.
Here's how to get it sorted.
Adding Payment Methods to Your Wix Site
Head to your Wix dashboard and click Settings, then Accept Payments. You'll see a list of available payment providers for your region.
Click "Add Payment Method" and choose from the options. The most common ones are:
- Wix Payments – Wix's built-in solution with competitive rates
- PayPal – Popular with customers who prefer not to enter card details
- Stripe – Reliable option with good international support
- Square – Good for businesses that also sell in person
Each provider has different setup requirements. Wix Payments is usually the quickest to activate, while others might need additional verification steps.
Setting Up Each Provider
For Wix Payments:
- Click "Set Up" next to Wix Payments
- Enter your business details and bank information
- Verify your identity with the required documents
- Wait for approval (usually 1-2 business days)
For PayPal:
- Select PayPal and click "Connect"
- Log into your PayPal business account
- Authorize the connection
- You're ready to accept payments immediately
For Stripe or Square:
- Choose your provider and click "Connect"
- Create an account or log into your existing one
- Complete their verification process
- Return to Wix to finish the setup
Testing Your Payment Setup
Before you go live, test each payment method. Place a test order using each option to make sure everything works smoothly.
Most payment providers have test modes or will let you process small transactions that you can refund later. This step catches any issues before real customers encounter them.
Managing Multiple Payment Options
Once you've added multiple payment methods, customers will see all available options at checkout. They can choose whichever one they prefer.
Keep an eye on which methods your customers use most. You might find that certain demographics prefer specific payment types, which can inform your marketing and customer service approach.
Some payment providers charge different fees, so check your transaction costs regularly. You might want to prioritize lower-cost options in your checkout flow.
FAQs
Can I use different payment providers for different products?
Not directly in Wix. All enabled payment methods appear for all products. If you need this level of control, you'd need to create separate stores or use third-party solutions.
Do I need a business bank account for all payment providers?
Most providers require a business bank account for payouts. PayPal can sometimes work with personal accounts, but business accounts offer better protection and features.
How long do payments take to reach my account?
This varies by provider. Wix Payments typically takes 2-7 business days, PayPal can be instant to 3 days, and Stripe usually takes 2-7 days. Check each provider's terms for exact timeframes.
Can customers save their payment details for future purchases?
Yes, most payment providers offer this feature. Customers can opt to save their card details for faster checkout on return visits.
Jargon Buster
Payment Gateway – The service that processes online payments between your customer and your bank account
Transaction Fee – The percentage or flat fee charged by payment providers for each transaction
Chargeback – When a customer disputes a payment and requests their money back through their bank
PCI Compliance – Security standards that businesses must follow when handling credit card information
Wrap-up
Multiple payment options make your Wix store more accessible to different types of customers. Start with one or two popular methods like Wix Payments and PayPal, then add others based on your customer feedback and sales data.
The setup process is straightforward, but don't skip the testing phase. A smooth checkout experience keeps customers happy and coming back.
Ready to dive deeper into Wix setup and optimization? Join Pixelhaze Academy for step-by-step tutorials and expert guidance.