How to Cancel Your Squarespace Email Campaigns Subscription

How to Cancel Your Squarespace Email Campaigns Subscription

TL;DR:

• Cancel immediately to stop Email Campaigns right away, or turn off auto-renew to let it expire naturally
• No refunds are available for cancelled subscriptions
• You can only manage subscriptions from a desktop computer
• After cancellation, you can still build lists and view past campaign data
• Reactivating your subscription is straightforward through the Email Campaigns dashboard

You've got two ways to cancel your Squarespace Email Campaigns subscription, depending on whether you want to stop immediately or let it run until the end of your billing period.

Option 1: Cancel Immediately

If you need to stop your Email Campaigns subscription right now:

1. Open the Billing panel in your Squarespace account
2. Click on 'Subscriptions' and select 'Email Campaigns'
3. Choose 'Cancel subscription' and confirm your choice

Keep in mind that once you cancel immediately, you won't be able to send any campaigns or automations until you start a new subscription.

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Option 2: Turn Off Auto-Renew

If you want to use your subscription until the end of your current billing period:

1. Go to the Billing panel
2. Under 'Subscriptions', find 'Email Campaigns'
3. Switch the 'Renew automatically' toggle to off

This approach lets you keep using Email Campaigns until your subscription naturally expires. It's handy if you want to get the most out of what you've already paid for.

What Happens After Cancellation

Once your subscription is cancelled or expires, you won't be able to send campaigns or set up automations. But you can still:

• Build and manage your mailing lists
• Draft emails for future use
• Review analytics from past campaigns on your Email Campaigns dashboard

Reactivating Your Subscription

If you change your mind and want to restart Email Campaigns:

1. Go to your Email Campaigns dashboard
2. Click 'Renew plan'
3. Follow the prompts to choose your previous plan or pick a new one

The reactivation process is quick and you can choose a different plan if your needs have changed.

FAQs

Can I cancel my subscription on my phone or tablet?
No, you need to use a desktop computer to manage your Email Campaigns subscription.

Will I get a refund if I cancel?
Squarespace doesn't offer refunds for Email Campaigns subscriptions, even if you cancel partway through your billing period.

How quickly can I restart my subscription?
You can reactivate immediately through your Email Campaigns dashboard. Just click 'Renew plan' and follow the setup process.

Jargon Buster

Email Campaigns – Squarespace's email marketing tool for creating, sending, and tracking marketing emails

Auto-renew – When your subscription automatically continues and charges you at the end of each billing period

Billing Cycle – The time period between charges for your subscription (usually monthly or yearly)

Subscription – Your ongoing paid access to Email Campaigns features

Get a 20% discount on your first Squarespace subscription (annual or monthly).

Wrap-up

Cancelling your Email Campaigns subscription is straightforward once you know where to look. Whether you want to stop immediately or let it run until the end of your billing period, both options give you control over your subscription. Remember to use a desktop computer for any subscription changes, and don't forget that you can always reactivate later if you decide to jump back into email marketing.

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