How to Add Your Business Information on Squarespace

Adding Your Business Info on Squarespace

TL;DR:

• Adding your business name and address builds credibility and improves email deliverability
• Required for legal compliance with laws like the FTC CAN-SPAM Act
• You can use alternatives like PO boxes or creative spaces if you don't have a conventional business address
• Easy to customize email headers and footers to match your brand

Adding your business name and address to your Squarespace store builds credibility with customers and helps keep your emails out of spam folders. Here's how to add this information properly.

Adding Your Business Name and Address

On a Computer

1. Open the Customer Notifications panel in Squarespace
2. Click on Header and Footer
3. Enter your business name, address, and tax registration ID
4. Click Save

On the Squarespace App

1. Tap Settings, then go to Site Settings
2. Select Business Information, then tap Invoice & Email
3. Input your legal business name, address, and tax registration ID
4. Tap Save

Your tax registration ID will show up on receipts, and your business name and address will appear in the header and footer of automatic emails from your store.

For general information display across your site (like on mobile information bars), you'll need to modify your Business Information Settings separately.

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What If You Don't Have a Business Address?

If you don't have a physical business address or don't want to share your personal address, try these alternatives:

• PO Box: An independent mailing address at a post office
• Creative Space: Use the address of a studio or co-working space
• Gallery or Store: If you showcase products at a physical location, you can use this address
• Third Party: An agent or business manager's address, if they officially represent your business

Don't use fake addresses. This can get you in trouble with laws like the FTC CAN-SPAM Act, which carry hefty fines.

If You Don't Have a Business Name Yet

No business name yet? That's fine. You can set up your Squarespace store and add the name later once you've sorted it out. Having a proper business name helps customers identify and remember your brand.

Check out the U.S. Small Business Association for guidance on registering your business name if you're based in the States.

FAQs

Can I use a PO Box as my business address on Squarespace?
Yes, using a PO Box is perfectly fine and helps protect your privacy.

Do I need to include a tax registration ID when adding business information?
Including a tax registration ID is important for legal compliance, depending on your business location and type.

How can I customize the header and footer of my order emails?
Access the Customer Notifications panel, navigate to Header and Footer, and you can customize these to match your brand.

Get a 20% discount on your first Squarespace subscription (annual or monthly).

Jargon Buster

• PO Box: Post office box – an alternative mailing address housed at a post office for business correspondence
• FTC CAN-SPAM Act: U.S. law regulating commercial emails that requires accurate business addresses to avoid penalties
• Header and Footer: Parts of an email or webpage used for including essential business details like name and address

Wrap-up

Setting up your business name and address on Squarespace keeps you legally compliant and builds a professional image. Whether you use your actual address, a PO box, or another alternative, make sure these details are accurate and up to date. This maintains both compliance and customer confidence.

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