Managing Squarespace Domain Permissions
TL;DR:
- Send invitation emails to add collaborators to your Squarespace domain
- Domain permissions work differently when domains are connected to websites
- You can add unlimited contributors to standalone domains
- Domain Owners have full control, Domain Managers have restricted access
- Check spam folders and use Incognito mode if invitations aren't working
How to Invite Collaborators
Adding people to help manage your domain starts with sending them an invitation:
- Go to your domains dashboard in Squarespace
- Select the domain you want to share
- Click 'Permissions' then 'Invite domain manager'
- Enter their name and email address to send the invitation
If they don't receive the email, check their spam folder first. You can also copy the invitation link directly from the Permissions panel and send it manually.
Understanding Domain Permissions
There are two types of access levels:
Domain Owners control everything. They can update billing information, delete the domain, and manage all settings.
Domain Managers have more limited access. They can change domain settings and manage DNS records, but they can't see billing information or delete the domain.
You can't upgrade Domain Managers to have billing access later. If someone needs full control, they need to be made a Domain Owner from the start.
Accepting Invitations
When someone receives a domain invitation:
- Existing Squarespace users: Log in with your normal account details
- New users: Create a Squarespace account using your email or social login
Make sure the email address you use to accept matches the one the invitation was sent to. If you're having trouble, try logging in using Incognito mode to avoid any browser conflicts.
Managing Contributors
Both Domain Owners and Domain Managers can remove other contributors:
- Go to the 'Permissions' section in your domain settings
- Find the person you want to remove
- Click the removal option next to their name
Double-check who has access and what they need before removing anyone. You don't want to accidentally lock out someone who needs domain access.
FAQs
How do I remove someone who no longer needs access?
Go to your domain's Permissions area, find their name, and click 'Remove'. Only do this if you're sure they don't need access anymore.
Can Domain Managers see billing information?
No, only Domain Owners can view and update payment details. Domain Managers can't see any billing information.
What if I can't accept the invitation?
Make sure you're using the same email address the invitation was sent to. Try logging in using Incognito mode to avoid any browser issues.
Jargon Buster
Domain Owner: The person with complete control over the domain, including billing and the ability to delete it.
Domain Manager: Someone with limited access who can manage domain settings but can't see billing or delete the domain.
Incognito Mode: A browser setting that doesn't save your browsing history or cookies, useful for troubleshooting login problems.
Wrap-up
Domain permissions in Squarespace are fairly straightforward once you know the difference between owners and managers. The invitation system works well, but keep an eye on spam folders and use Incognito mode if people are having trouble accepting invitations.
Remember that Domain Managers can't see billing information, so plan accordingly when deciding who gets what level of access. When in doubt, start with Domain Manager access and upgrade to Owner only if they really need full control.
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