Adding Customer Testimonials on Hostinger
TL;DR:
- Hostinger Website Builder makes adding testimonials straightforward with pre-built blocks
- You can customise text, images, and styling to match your brand
- Testimonials help build trust with potential customers
- Some design limitations exist depending on your chosen template
Testimonials are one of the most effective ways to build credibility on your website. When potential customers see real feedback from others, it helps them feel more confident about working with you.
Hostinger Website Builder includes testimonial elements that you can add to any page. Here's how to set them up properly.
Finding the Testimonial Element
Log into your Hostinger account and open the Website Builder. Click 'Edit Website' to access the editor.
In the left sidebar, you'll see different content blocks. Look for the 'Testimonials' block – it's usually found under the 'Content' or 'Business' section.
Click and drag the testimonial block onto your page where you want it to appear. You can place it anywhere, but testimonials work well on your homepage, about page, or dedicated reviews section.
Adding Your First Testimonial
Once you've added the block, click on it to start editing. You'll see placeholder text that you can replace with your actual testimonial content.
For each testimonial, you can add:
- The customer's quote or review
- Their name and job title
- Company name (if relevant)
- A photo of the customer
Keep testimonials concise but specific. Generic praise like "great service" is less effective than detailed feedback about what you actually delivered.
Customising the Design
Click on the testimonial block to access design options. You can usually adjust:
- Background colours
- Text colours and fonts
- Border styles
- Spacing and alignment
- Image shapes (circular or square)
Make sure your testimonials match your overall site design. If your brand uses specific colours or fonts, apply them here too.
Adding Multiple Testimonials
Most testimonial blocks let you add several reviews. Look for an 'Add testimonial' button or plus icon within the block.
You can typically display testimonials in different layouts:
- Single testimonial that rotates through multiple reviews
- Grid showing several testimonials at once
- Slider format that users can navigate through
Choose the format that works best for your page layout and the number of testimonials you have.
Best Practices for Testimonials
Include the customer's full name and company when possible. Anonymous reviews carry less weight than ones with real attribution.
Use recent testimonials rather than ones from years ago. Fresh feedback shows you're actively working with customers.
Mix different types of testimonials – some focused on your service, others on results, and some on the overall experience.
If you have permission, include a photo of the customer. This makes testimonials feel more authentic and trustworthy.
Common Issues and Solutions
If your testimonials look cramped, check the spacing settings in the design panel. You might need to adjust padding or margins.
Images not displaying properly usually means they're the wrong size. Try uploading square images around 200×200 pixels for best results.
Some templates have limited customisation options for testimonials. If you need more control over the design, you might need to switch to a different template or upgrade your plan.
Remember to save your changes regularly as you work. Use the preview function to see how your testimonials will look to visitors before publishing.
FAQs
Can I add video testimonials in Hostinger?
Hostinger's testimonial blocks are designed for text and images. For video testimonials, you'd need to embed them separately using a video block.
How many testimonials should I include?
This depends on your template and page layout. Start with 3-5 strong testimonials rather than cramming in lots of weaker ones.
Can I link testimonials to full case studies?
Most testimonial blocks don't include link options. You could add a separate button below your testimonials that links to a case studies page.
What if I don't have customer photos?
You can use initials, company logos, or leave the image section empty. Some templates include default avatar icons you can use instead.
Jargon Buster
Testimonial Block: A pre-designed content element specifically for displaying customer reviews and feedback
Attribution: Including the customer's name, title, and company to verify the testimonial is from a real person
Placeholder Text: Temporary text that shows you where to add your own content
Template: The overall design framework for your website that determines available customisation options
Wrap-up
Adding testimonials to your Hostinger website is a straightforward process that can significantly boost your credibility. Start with your strongest customer feedback and make sure it fits well with your overall site design.
The key is making testimonials feel authentic and relevant to your potential customers. Take time to gather quality feedback and present it professionally.
Ready to take your website further? Join thousands of business owners getting practical web advice at Pixelhaze Academy.