CCPA Compliance for Wix Websites
The California Consumer Privacy Act affects any business that serves California residents, even if you're based elsewhere. Getting your Wix site compliant protects you legally and builds trust with visitors.
TL;DR:
- Enable Wix's built-in cookie consent banner to notify visitors about data collection
- Update your privacy policy with CCPA-specific language about data rights
- Add a "Do Not Sell My Personal Information" link to your website footer
- Create a simple opt-out form for users who want to stop data sales
- Review and update these settings regularly as regulations change
The good news is Wix handles most of the technical heavy lifting. You just need to configure the settings properly and make sure your policies are clear.
Finding CCPA Settings in Wix
Navigate to your site's dashboard and head to Settings > Privacy & Legal. This is where Wix keeps all the compliance tools, though they're not always labelled clearly.
Look for the "Cookie Policy" section first. This controls the banner that appears when someone visits your site. Enable this and customise the text so it's clear about what data you collect.
The privacy policy template is in the same area. Wix provides a basic template, but you'll need to customise it with your specific data practices.
Setting Up Cookie Consent
Turn on the cookie consent banner in your privacy settings. This banner needs to appear before any tracking cookies load on your site.
Wix's default banner works fine, but you can adjust the wording. Keep it simple and avoid legal jargon that confuses visitors. Something like "This site uses cookies to improve your experience" gets the point across.
The banner should give users a clear choice. Wix handles the technical side of blocking cookies until consent is given, which is exactly what CCPA requires.
Creating Your Opt-Out System
CCPA requires a "Do Not Sell My Personal Information" link that's easy to find. Add this to your footer so it appears on every page.
Create a simple page that explains what data you might sell and provides a form for opting out. This doesn't need to be complicated – a basic contact form asking for name and email works fine.
Link this page from your footer with clear text. Don't bury it in small print or use confusing language. "Do Not Sell My Info" is perfectly acceptable.
Updating Your Privacy Policy
Wix's privacy policy template covers the basics, but you need to add CCPA-specific sections. Include information about:
- What personal data you collect and why
- Whether you sell or share data with third parties
- How users can request, delete, or correct their data
- Contact information for privacy requests
Keep the language straightforward. Legal documents don't need to be incomprehensible to be valid.
Handling Data Requests
CCPA gives California residents specific rights over their data. They can request to know what data you have, ask you to delete it, or stop you from selling it.
Set up a process for handling these requests. A simple email address like privacy@yoursite.com works fine. Just make sure someone actually monitors it and responds within the required timeframes.
Document your process so you're consistent in how you handle requests. This protects you if there are ever questions about your compliance.
FAQs
Do I need CCPA compliance if I'm not in California?
Yes, if you have visitors from California. The law applies based on where your users are, not where your business is located.
Can I customise Wix's cookie banner?
You can adjust the text and colours to match your site, but the functionality is fairly fixed. It's sufficient for compliance but not hugely flexible.
What counts as "selling" data under CCPA?
It's broader than you might think. Sharing data with advertising networks, analytics providers, or social media platforms can count as "selling" even if no money changes hands.
How quickly do I need to respond to data requests?
CCPA gives you 45 days to respond, with a possible 45-day extension if the request is complex. Faster is always better for customer relations.
Jargon Buster
CCPA: California Consumer Privacy Act – gives California residents control over how businesses collect and use their personal information
Cookie Consent: Getting permission from visitors before storing tracking cookies on their devices
Personal Information: Under CCPA, this includes anything that identifies or could identify a specific person, including IP addresses and browsing behaviour
Data Sale: Sharing personal information with third parties for money or other benefits, including advertising partnerships
Wrap-up
CCPA compliance on Wix isn't difficult once you know where the settings are. The platform handles most technical requirements automatically, leaving you to focus on clear policies and simple processes.
Start with enabling cookie consent and updating your privacy policy. Add the opt-out link to your footer and set up a way to handle data requests. Regular reviews keep you compliant as rules evolve.
Getting this right protects your business and shows visitors you take their privacy seriously. That trust is worth the effort.
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