Connect Your Turbify Domain to Squarespace Easily Guide

How to Connect Your Turbify Domain to Squarespace

TL;DR:

• Start the connection process in your Squarespace Domains panel
• Add the required DNS records in your Turbify account (CNAME and A records)
• Don't delete your MX records or you'll lose email functionality
• Changes take 24-48 hours to take effect
• Switch to a domain-only plan in Turbify if you're currently using hosting services

Starting the Connection in Squarespace

First, you need to tell Squarespace that you want to connect an external domain:

1. Go to Settings > Domains in your Squarespace account
2. Click "Use a domain I own" and enter your Turbify domain name
3. Select Turbify from the dropdown and click "Connect domain"
4. Follow the prompts to get your DNS records

Make sure no other Squarespace site is already using this domain, or you'll run into connection issues.

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Setting Up DNS Records in Turbify

Now you need to add the DNS records that Squarespace gave you:

1. Log into your Turbify account and find the Domains section
2. Locate your domain and open the Domain Control Panel
3. Look for the DNS settings or DNS management area

Adding the Required Records

You'll need to add these specific records:

Verification CNAME Record:

• Add the unique verification code from Squarespace as a CNAME record
• Point it to verify.squarespace.com

WWW CNAME Record:

• Create a CNAME record for "www" or use a wildcard (*)
• Point it to ext-cust.squarespace.com

A Record:

• Update your A record with the IP address Squarespace provided
• You'll usually get four IP addresses to choose from

Important: Don't touch your MX records during this process. Deleting them will break your email setup.

Waiting for the Connection

Once you've added all the records:

1. Give it 24-48 hours for the DNS changes to propagate
2. Check your Squarespace DNS settings periodically
3. You'll see green indicators when everything connects properly

If you're still seeing errors after 48 hours, use the DNS checker tool in Squarespace to troubleshoot.

FAQs

What if I see error messages beyond 48 hours after setup?
Use the DNS checker tool within Squarespace to diagnose and resolve any incorrect settings.

How long before my Turbify domain connects to my Squarespace site?
Typically, it takes 24 to 48 hours. During this time, periodically refresh your DNS settings to check the connection status.

Is a domain-only plan necessary when connecting to Squarespace?
Yes, if your Turbify plan includes other services like site hosting, switch to a domain-only plan to proceed with the connection.

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Jargon Buster

• DNS (Domain Name System): A system that translates domain names into IP addresses to facilitate internet navigation
• CNAME (Canonical Name): A DNS record that aliases one domain name to another domain, often used for subdomains
• A Record: This DNS setting points a domain or subdomain to an IP address
• MX Record: Maintains information about where emails sent to your domain should be routed

Wrap-up

Connecting your Turbify domain to Squarespace is straightforward if you follow each step carefully. The process can take up to two days to complete, so keep checking your Squarespace settings to monitor progress. If you run into persistent issues, use the troubleshooting tools in Squarespace or contact Turbify support for help.

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