Connect Your Domain to Squarespace
TL;DR:
- Add two CNAME records and four A records to connect your third-party domain
- DNS changes can take up to 48 hours to take effect
- Troubleshooting guides are available if records don't connect initially
- Transferring your domain to Squarespace might be easier than connecting
Connecting a third-party domain to your Squarespace website means adding specific DNS records in your domain provider's account. Here's exactly what you need to do.
CNAME Records
You'll need to add two CNAME records to get your domain working properly.
Verification CNAME
This confirms you own the domain. Copy the unique code from your site's DNS Settings panel and set up:
- Alias or Host Name: Paste the unique code
- Type: CNAME
- Points to: verify.squarespace.com
WWW CNAME
This connects the 'www' version of your domain to your site:
- Alias or Host Name: www
- Type: CNAME
- Points to: ext-cust.squarespace.com
A Records
To connect the non-www version of your domain, add these four A records:
- @ A record 198.185.159.144
- @ A record 198.185.159.145
- @ A record 198.49.23.144
- @ A record 198.49.23.145
If your provider only allows one A record, use the first one listed.
Double-check these records for accuracy. Small typos cause big delays.
When Things Don't Work
Can't find or add records?
Check if your provider allows DNS record editing. Some providers restrict this feature or hide it in different menu sections.
Getting error messages?
This is normal right after setup. Check your DNS Settings panel after 48 hours. If errors persist, use Squarespace's DNS record checker to spot problems.
Records still not connecting?
Contact your domain provider directly. They can verify the records are set up correctly on their end.
FAQs
Can any domain connect to Squarespace with these DNS records?
Yes, these steps work for all third-party domains regardless of where you bought them.
Why does the 'Record not found' message appear?
This happens immediately after setup while the DNS changes propagate. It should disappear within 48 hours.
How do CNAME and A records differ?
CNAME records alias one domain name to another, which works well for subdomains like "www." A records link domains directly to an IP address and handle the main domain access.
Should I transfer my domain instead of connecting it?
If you're having persistent connection issues, transferring might be simpler. You'll manage everything from one place and avoid DNS complications.
Jargon Buster
- DNS Records: Entries that tell the internet where to find your website
- CNAME Record: Points one domain name to another domain name
- A Record: Points a domain directly to an IP address
- DNS Propagation: The time it takes for DNS changes to spread across the internet
Wrap-up
Setting up DNS records looks technical but it's straightforward once you know what goes where. The key is patience – DNS changes take time to work properly. If you're still having trouble after 48 hours, double-check your records against this guide or consider transferring your domain to Squarespace for a simpler setup.
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