Set Up Wix Ecommerce Shipping Options

Learning Objectives

• Set up different shipping methods in Wix Ecommerce
• Configure shipping regions and delivery timeframes
• Create clear shipping rules that customers understand

Introduction

Getting your shipping right makes or breaks customer satisfaction. Poor shipping options lead to abandoned carts and frustrated buyers. This chapter shows you how to configure Wix shipping methods that work for your business and keep customers happy.

Lessons

Set Up Free and Flat Rate Shipping

Start with the basics. Most stores need free shipping and flat rate options.

Free shipping setup:

1. Open your Wix dashboard and go to Settings
2. Click Shipping, then Add Shipping Rule
3. Name your rule (like "Free UK shipping")
4. Set the price to £0
5. Add any conditions (minimum order value, specific regions)
6. Save your rule

Flat rate shipping setup:

1. Follow steps 1-2 above
2. Name your rule (like "Standard UK delivery")
3. Enter your fixed shipping cost
4. Set delivery timeframe (2-3 working days)
5. Choose which regions this applies to
6. Save your rule

This is the bit most people miss: test your shipping rules by placing a test order. Make sure the right options appear at checkout.

Configure Local Delivery and Store Pickup

Local options reduce costs and create personal connections with nearby customers.

Local delivery setup:

1. In Shipping settings, click Add Delivery Method
2. Select Local Delivery
3. Set your delivery radius (5 miles, 10 miles, etc.)
4. Add delivery fee or make it free
5. Set delivery days (weekdays only, weekends included)
6. Add instructions for customers

Store pickup setup:

1. Choose Store Pickup instead of Local Delivery
2. Add your pickup address
3. Set pickup hours clearly
4. Include any special instructions
5. Consider whether pickup needs advance notice

Here's the quick version: make pickup and local delivery as easy as possible for customers to understand and use.

Set Shipping Regions and Delivery Times

Different regions need different shipping rules. This helps manage costs and customer expectations.

Configure shipping regions:

1. Go to Shipping settings in your dashboard
2. Click Regions
3. Add countries or specific areas you ship to
4. Set different shipping costs for each region
5. Include realistic delivery timeframes
6. Save each region separately

Set accurate delivery times:

• UK mainland: 2-3 working days
• Scottish Highlands: 3-5 working days
• International: 7-14 working days
• Express options: next working day

Roll your sleeves up and get these timeframes right. Check with your actual courier services rather than guessing.

Practice

Set up three shipping rules for your store:

1. Free shipping for orders over £50
2. Standard shipping at £4.99 for orders under £50
3. Express next-day shipping at £9.99

Test each rule works correctly by going through checkout.

FAQs

How do I offer free shipping for orders over a certain value?
Create a shipping rule, set the cost to £0, and add a minimum order condition. The free shipping option only appears when customers hit your minimum spend.

Can I restrict store pickup to specific products only?
Yes. In your shipping settings, create a pickup rule and specify which products are eligible. This works well for large items or special collections.

Where do I see all my shipping rules?
Go to Settings > Shipping in your Wix dashboard. All your rules appear here, and you can edit or delete them anytime.

What happens if a customer's location doesn't match any shipping rules?
They won't see shipping options at checkout. Always include a catch-all rule for regions you ship to, even if it's more expensive.

Jargon Buster

Shipping Regions – Geographic areas you deliver to, like specific countries or postcodes

Flat Rate – Fixed shipping cost that doesn't change based on order size or weight

Calculated Shipping – Shipping costs worked out automatically based on destination, weight, and delivery speed

Local Delivery – Hand delivery within a set distance of your location

Wrap-up

Your shipping setup directly affects sales and customer satisfaction. Start with simple free and paid shipping options, then add local delivery if it makes sense for your business. Keep delivery times realistic and test everything works properly.

Next, you'll learn how to handle shipping for different product types and weights.

Ready to build a complete Wix store? Join thousands of students at https://www.pixelhaze.academy/membership