Creating SMS Links on Squarespace to Enhance Engagement

Enhance mobile engagement by adding SMS links on Squarespace allowing instant text communication with your audience.

TL;DR:

  • Add SMS links to let mobile visitors text you directly from your site
  • Works with text blocks, buttons, images, and navigation menus
  • Set up by choosing "Phone" then "Text" in the link editor
  • Include your full phone number with area code
  • Available on both Squarespace 7.1 and 7.0 templates

Making it easy for visitors to contact you can boost engagement, especially on mobile devices. SMS links let people start a text conversation with one tap.

Add Your Text or Button

Start by creating the element you want to make clickable. This could be text in a paragraph like "Text us now" or a button with "Send message" as the label.

For text blocks, type your call-to-action phrase first. If you're using a button block, add it to your page and set the button text.

Once you have your text ready:

  1. Highlight the text you want to turn into a link
  2. Click the link icon in the formatting toolbar
  3. Choose "Phone" from the dropdown menu
  4. Select "Text" as the action type
  5. Enter your phone number with area code (like 2055551234)
  6. Add a "+" and country code if you're outside the US

Double-check your number before saving. A wrong digit means missed messages from potential customers.

You can add SMS links to most clickable elements on your Squarespace site:

Text blocks – Perfect for contact sections or within your main content

Navigation menus – Gives visitors quick access from any page

Button blocks – Great for prominent call-to-action areas

Images – Turn photos into interactive contact points

Cover pages – Only available on Squarespace 7.0 templates with cover page functionality

The key is putting them where visitors naturally look for contact information or when they're ready to get in touch.

Best Practices

Keep your link text clear and action-oriented. "Text us" works better than "Click here for SMS."

Consider your audience too. SMS links work best for businesses where quick questions are common, like restaurants, service providers, or retail stores.

Test your links on different devices to make sure they work smoothly across all platforms.

FAQs

Can I add SMS links to any part of my Squarespace site?
You can add them to most clickable elements including text, buttons, images, and navigation menus. Cover page actions are only available on Squarespace 7.0 templates.

Do I need a special phone number for SMS links?
No, any mobile number that can receive text messages will work. Just make sure to include the area code when setting it up.

What happens when someone clicks the SMS link?
It opens their phone's default messaging app with a new text message to your number. They can then type and send their message normally.

Can I pre-fill the message text?
Squarespace's SMS link feature doesn't include an option to pre-populate message text. Visitors will see a blank message field with your number ready to receive their text.

Jargon Buster

SMS Link – A clickable element that opens the user's messaging app to send a text message to your phone number

Text Block – Squarespace's content block for adding and formatting written content

Button Block – A standalone button element you can add to pages for calls-to-action

Cover Page – A single-page website format available in Squarespace 7.0 templates

Wrap-up

SMS links give visitors a quick way to start conversations with your business. They're particularly valuable for mobile users who prefer texting over calling or filling out contact forms.

The setup process is straightforward, and you can add these links to most elements on your Squarespace site. Focus on placing them where visitors naturally look for contact options, and always double-check your phone number before going live.

Ready to improve your website's functionality? Join Pixelhaze Academy for more Squarespace tips and tutorials.

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