How to Change Your Store Currency in Squarespace Effectively

How to Change Your Store's Currency on Squarespace

TL;DR:

• Your Squarespace store currency matches your connected payment processor's currency
• You can't change currency after selling any gift cards
• All connected payment processors must support your chosen currency
• Change currency in Store payments panel before making any gift card sales

Setting Up Your Payment Processor

You need a payment processor connected before you can set your store currency. Squarespace works with Squarespace Payments, Stripe, and PayPal.

Your store automatically uses the primary currency from whichever payment processor you connect first. This currency will also apply to any donation blocks you add to your site.

Picking the Right Currency

Choose the currency that matches your payment processor's linked bank account. This helps you avoid conversion fees when payments are processed.

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Keep in mind that your chosen currency needs to follow the formatting rules of your site's language setting. For example, if your site uses UK English, currency displays will follow UK formatting conventions.

Changing Your Store Currency

Here's how to change your currency setting:

1. Go to your Squarespace dashboard
2. Navigate to Commerce, then Payments
3. Click on Store Currency
4. Pick your preferred currency from the dropdown menu
5. Click Save

The currency you select must be supported by all your connected payment processors. If a currency isn't supported by one of your processors, it won't show up in the dropdown.

Important: This only works if you haven't sold any gift cards yet. Once you've sold a gift card, the currency setting locks permanently.

Troubleshooting Missing Currencies

If you can't see certain currencies in the dropdown menu, there might be a sync issue with your payment accounts. Try this:

1. Go to Commerce, then Payments
2. Find your connected payment processors (Stripe or PayPal)
3. Disconnect each account
4. Reconnect them again
5. Check if the missing currencies now appear

This usually fixes temporary connection problems between Squarespace and your payment processors.

FAQs

Can I change my store's currency after selling a gift card?
No. Once you've sold any gift cards, the currency setting becomes permanent and can't be changed.

Why don't I see all currencies in the dropdown menu?
This happens when one of your connected payment processors doesn't support that currency. All your processors need to support a currency for it to appear as an option.

Do I need a payment processor to set my store currency?
Yes. You must connect at least one payment processor (Squarespace Payments, Stripe, or PayPal) before you can set your store's currency.

Will changing currency affect my existing products?
No, your product prices will display in the new currency, but you'll need to manually update the actual price amounts to reflect appropriate pricing for that currency.

Jargon Buster

Payment Processor: A service that handles the technical side of processing payments between your customers and your business, like Stripe or PayPal.

Store Currency: The currency that displays throughout your Squarespace store and gets used for all transactions.

Dropdown Menu: A clickable menu that shows a list of options when you click on it, letting you pick one choice from several.

Wrap-up

Changing your Squarespace store currency is straightforward as long as you do it before selling any gift cards. The key things to remember are connecting your payment processor first, making sure all your processors support your chosen currency, and picking a currency that matches your business bank account to avoid extra fees.

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Once you've sold gift cards, you're locked into that currency permanently, so choose carefully from the start.

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