How to Cancel Your Squarespace Subscription
TL;DR:
- Cancel your Squarespace subscription through billing settings in your account
- Your website stays live until the end of your current paid period
- You can reactivate your subscription anytime before the current term expires
- The whole process takes just a few clicks
Cancelling your Squarespace subscription is simple and you can handle it all from your account dashboard. Here's exactly what you need to do.
Cancelling Your Subscription
First, you'll need to get to your billing settings:
- Log into your Squarespace account
- Click Settings in your main navigation
- Select Billing from the menu
Once you're in the billing section:
- Look for Manage or Cancel Subscription (the wording can vary slightly)
- Click through the prompts to confirm your cancellation
- Squarespace will show you when your site access ends
Your website won't disappear immediately. It'll stay live until the end of whatever you've already paid for. If you're halfway through a yearly plan, you've got months left to change your mind.
What Happens After You Cancel
Your site stays fully functional until your paid period runs out. You can still edit content, check analytics, and everything else works normally. Once the period ends, your site goes offline but Squarespace keeps your content for a while in case you want to come back.
Reactivating Your Subscription
Changed your mind? Getting back online is just as straightforward:
- Go back to Settings > Billing
- Look for Reactivate Subscription
- Follow the steps to restart your service
You can do this anytime before your current term expires. Once it's expired, you might need to set up billing details again.
FAQs
Can I get a refund when I cancel?
Squarespace doesn't typically offer refunds for unused time, but your site stays active for the period you've paid for.
What if I want to keep my domain but cancel hosting?
You can transfer your domain to another provider or keep it with Squarespace separately. Check the domains section in your settings.
Will I lose my website content?
Your content gets preserved for a period after cancellation, but don't rely on this long-term. Export your content if you think you might need it later.
Jargon Buster
Subscription: Your ongoing payment plan with Squarespace that keeps your website live
Billing Settings: The control panel where you manage payments and subscription details
Current Term: The period you've already paid for (monthly or yearly)
Wrap-up
Squarespace keeps billing management simple. Whether you're taking a break or moving elsewhere, you won't get trapped in complicated cancellation processes. Just remember your site stays live until your paid period ends, so there's no rush to export content or panic about immediate downtime.
Need help with other Squarespace questions? Check out our full training at https://www.pixelhaze.academy/membership