Using Stripe with Squarespace for Payments
TL;DR:
- Connect Stripe to your Squarespace site to accept credit cards, Apple Pay, and other payment methods
- Use Stripe if Squarespace Payments isn't available in your region or you prefer your existing Stripe account
- Avoid connecting the same Stripe account to multiple Squarespace sites to prevent disconnections
- Test your payment setup before going live to catch any issues early
- You'll need a commerce-enabled Squarespace plan to use Stripe integration
Setting Up Stripe with Squarespace
Most Squarespace users start with Squarespace Payments, but Stripe makes sense if you're in a region where Squarespace Payments isn't available or you already have a Stripe account you want to keep using.
Connecting Your Stripe Account
Head to your Squarespace dashboard and find the Store payments panel. Click "Connect an existing Stripe account" and you'll see a login popup appear.
If nothing happens, check your browser isn't blocking popups. Some browser extensions can interfere with this process too, so try disabling them temporarily if you run into problems.
Quick fix: Domain names with special characters sometimes prevent Stripe from connecting properly. Keep this in mind if you're having trouble.
Account Setup Process
Already have Stripe? Just log in with your usual credentials. If you manage multiple Stripe accounts, make sure you're selecting the right one.
New to Stripe? The setup process will walk you through creating an account. You can use your Social Security Number if you don't have a Tax ID ready.
Testing Your Payment Setup
Once everything's connected, switch on Test mode before you go live. This lets you run fake transactions to make sure everything works without processing real payments.
Check that all your preferred payment methods show up at checkout. Credit cards should work automatically, but double-check that Apple Pay and other digital wallets are displaying correctly.
Managing Your Stripe Connection
Multiple Sites and Stripe Accounts
Don't connect the same Stripe account to multiple Squarespace sites. This causes disconnections and headaches you don't need.
Adding Installment Payments
Stripe lets you offer Afterpay or Clearpay directly from your payment settings. These buy-now-pay-later options can boost sales by making larger purchases more accessible.
Disconnecting or Switching Accounts
If you need to disconnect Stripe, go to Settings > Selling > Payments. Find "Accept Payments with Stripe" and click "Manage," then "Disconnect Stripe."
You can reconnect a different Stripe account through the same panel.
TL;DR:
- Connect Stripe to your Squarespace site to accept credit cards, Apple Pay, and other payment methods
- Use Stripe if Squarespace Payments isn't available in your region or you prefer your existing Stripe account
- Avoid connecting the same Stripe account to multiple Squarespace sites to prevent disconnections
- Test your payment setup before going live to catch any issues early
- You'll need a commerce-enabled Squarespace plan to use Stripe integration
FAQs
Which Squarespace plan do I need for Stripe?
You need one of the commerce-enabled plans: Basic, Core, Plus, Advanced, Business, Commerce Basic, or Commerce Advanced.
Can I use both Stripe and PayPal?
Yes, you can set up multiple payment processors to give customers more choice at checkout.
What should I do if I get payment setup errors?
Contact Stripe support directly for errors related to merchant setup or transaction processing. They'll have access to your account details that Squarespace support won't.
Jargon Buster
Stripe: A payment platform that handles online transactions for businesses
Payment Processor: The system that actually processes transactions when customers pay with credit cards or digital wallets
Test Mode: A feature that lets you simulate transactions without real money changing hands
Merchant Account: Your business account that receives payments from customers
Wrap-up
Setting up Stripe with Squarespace is straightforward once you know the steps. The key is testing everything before you go live and making sure you don't share the same Stripe account across multiple sites.
If you run into problems, check your browser settings first, then reach out to Stripe support for account-specific issues. Once everything's working, you'll have a solid payment system that handles most customer preferences.
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