Billable vs Non-Billable Time

Understanding the difference between chargeable hours and internal work is essential for accurate billing and tracking productivity.

Term

Billable vs Non-Billable Time

Definition

This feature allows you to separate the time you spend on tasks that can be invoiced to clients (billable) from the time spent on internal activities like admin work that cannot be billed (non-billable). It is vital for managing project profitability and accurate invoicing.

Where you’ll find it

In the Business platform, you can find this functionality typically under the time tracking or project management sections. These features are available across various plans, ensuring that every business can utilize them according to their subscription level.

Common use cases

  • Project Management: Helps track and charge for client-specific tasks, ensuring every billable hour is accounted for.
  • Financial Reporting: Facilitates accurate financial records by clearly stating what time was spent on revenue-generating activities versus overheads.
  • Employee Monitoring: Assists in understanding how employees distribute their time between billable and non-billable activities.

Things to watch out for

  • Accuracy is key: Mislabeling time can lead to billing errors and impact client trust and business revenue.
  • Consistency: Different team members might categorize similar tasks differently. Standardizing what’s considered billable versus non-billable across the team is crucial.
  • Training required: New users may initially struggle with categorizing time effectively. Training and regular practice help.
  • Time Tracking
  • Invoicing
  • Project Management
  • Client Billing
  • Productivity Analysis

Pixelhaze Tip: Always check the categorization of your tasks at the end of the day. A daily review helps catch any errors early and keeps your invoicing accurate, saving time and headaches when billing time rolls around.
💡

Related Terms

Asynchronous Review

This feature allows clients to review project work at their convenience, providing feedback without meetings.

Upwork Connects

Freelancers use these tokens to apply for jobs, supporting selective bidding and efficient resource management.

Portfolio PDF

A downloadable Portfolio PDF provides an easy way to share your work in a professional format that clients can access anytime.

Table of Contents
Facebook
X
LinkedIn
Email
Reddit