##Term
Retainer Agreement
##Definition
A Retainer Agreement is a setup where a client pays a fixed fee on a regular basis to continue receiving certain services. This method is common when ongoing work is expected.
###Where you’ll find it
In the Business platform, you can set up a Retainer Agreement under the billing or financial settings section. This feature is available across all plans and does not vary by version.
###Common use cases
- Keeping a legal advisor on standby to handle all your business’s legal matters.
- Ensuring consistent marketing services from a particular agency.
- Regular IT support for ongoing system maintenance and updates.
###Things to watch out for
- Ensure the scope of services covered by the retainer fee is clearly defined to avoid misunderstandings.
- Retainer fees are generally non-refundable; be certain about commitment levels before agreeing.
- Regularly review the agreement to adjust services and fees as your business needs change.
###Related terms
- Subscription Model
- Service Agreement
- Billing Settings
Pixelhaze Tip: Always clarify and document the exact services included in your Retainer Agreement on the Business platform to streamline workflows and prevent disputes over unexpected fees.