Add Deposit Payments to Your Wix Store
TL;DR:
- Use partial payment apps from Wix App Market for automated deposit handling
- Create custom deposit products as an alternative manual approach
- Set clear payment terms in product descriptions and follow-up emails
- Link deposit products to final payment processes for complete transactions
- Track deposit payments separately from full purchases in your records
Setting up deposit payments in your Wix store gives customers flexibility while improving your cash flow. You've got two main routes: install a dedicated app or create custom products for deposits.
Using Partial Payment Apps
The Wix App Market has several partial payment apps that handle deposits automatically. These apps integrate directly with your store and manage the payment splitting for you.
Browse the App Market and look for apps with good reviews and recent updates. Install one that fits your business model, then follow their setup wizard. Most apps let you set deposit percentages or fixed amounts per product.
The main advantage here is automation. The app handles payment collection, sends reminders for outstanding balances, and keeps everything organised in one dashboard.
Creating Custom Deposit Products
If you prefer more control or want to avoid monthly app fees, you can set up deposits manually using Wix's built-in features.
Go to your product management area and create new products specifically for deposits. Name them clearly, like "50% Deposit – Custom Wedding Cake" or "Booking Deposit – Photography Session".
Set the price to match your deposit amount, not the full product cost. In the product description, explain exactly what the deposit covers and when the remaining payment is due.
This approach works well if you only take deposits occasionally or for specific high-value items.
Setting Up Payment Terms
Your customers need to understand exactly what they're paying upfront and what comes next. Poor communication here leads to confused customers and payment delays.
Include full payment terms in your product descriptions. Cover the deposit amount, when the balance is due, accepted payment methods for the final payment, and what happens if they don't complete the purchase.
Send a follow-up email after deposit payment with all the details again. Include your contact information and clear next steps. This email becomes their reference document.
Managing the Full Transaction
Deposits are just the first step. You need a system for collecting final payments and fulfilling orders.
If using custom products, create a separate invoice or payment link for the remaining balance when it's due. Wix Bookings can handle this automatically for service-based businesses.
Keep detailed records of which deposits relate to which final orders. A simple spreadsheet works if you don't have many deposit transactions.
Consider what happens to deposits if customers don't complete their purchase. Have a clear refund or credit policy ready.
Common Setup Issues
The biggest mistake is not connecting deposits to final payments properly. Customers pay their deposit but then can't easily complete their purchase.
Test your entire process before going live. Pay a deposit yourself, then try to complete the transaction as a customer would.
Make sure your deposit products don't show up in regular product searches if that would confuse browsers. Use specific product categories or hide them from your main catalogue.
FAQs
Can I set deposit amounts as percentages rather than fixed prices?
Apps usually offer percentage options. With custom products, you'll need to calculate percentages manually and create products with the specific amounts.
What happens if someone pays a deposit but never completes their order?
This depends on your terms and conditions. Set clear policies about deposit refunds and include them in your product descriptions.
Can I take deposits for digital products?
Yes, though it's less common. This might work for custom design work or large digital packages that take time to complete.
Do deposit payments work with Wix's automatic tax calculations?
Apps should handle tax correctly. With custom products, make sure your deposit amounts include appropriate tax calculations.
Jargon Buster
Partial Payment App – Software that splits transactions into multiple payments over time
Custom Product – A product listing created for specific purposes like deposits rather than actual inventory items
Payment Terms – The conditions explaining when and how payments are due
Wix App Market – Wix's collection of third-party tools and integrations for extending store functionality
Wrap-up
Deposit payments can transform how you handle large orders or custom work. Whether you choose an app for automation or custom products for control, the key is making the process clear for customers from start to finish.
Set up your deposit system properly once, and it'll handle customer expectations while improving your cash flow. Just remember to test everything thoroughly before launching.
Ready to build more advanced Wix stores? Join Pixelhaze Academy for comprehensive training and ongoing support.