Setting Up Email Sender Details on Squarespace
TL;DR:
- Use a custom domain email for sender details to improve deliverability
- Verify both your email and domain to ensure compliance and delivery
- You can create up to ten sender detail sets but use one per campaign
- Free email services like Gmail may need special handling to avoid spam filters
Sender details include the name and email address that appear in the "From" line of your emails. This is the first thing your subscribers see, so setting this up correctly builds trust and keeps your emails out of spam folders.
Setting Up Your Sender Details
Here's how to get started:
- Navigate to Email Campaign Settings: Go to your Squarespace control panel and click on 'Sender Details'
- Add New Sender: Click 'Add Sender' and input your display name and email address
- Use a Custom Domain: An email linked to your custom domain (like you@yourwebsite.com) works better than free services like Gmail for avoiding delivery issues
Verifying Your Email and Domain
Proper verification helps your emails bypass spam filters.
Email Verification
When you enter your email, Squarespace sends a verification code. Check your email (including spam folder), copy the code, and paste it in the setup window.
Domain Verification
If your domain is registered with Squarespace, it's automatically verified. Domains hosted elsewhere need manual verification following Squarespace's guidelines.
Quick tip: If you're having issues with domain verification set to 'p=reject', speak to your domain provider about adjusting your DMARC policies.
Working with Free Email Services
Free email services have limitations that can affect delivery. Squarespace might create a modified "From:" address using sqspmail.com to work around these restrictions.
For example, your Gmail might change to something like yourname.gmail.com@abc123.sqspmail.com for campaign emails.
Managing Your Sender Details
You can edit existing sender details by going to Sender Details and selecting the setting you want to change. Remember that email addresses need re-verification if you alter them.
To delete sender details you no longer need, navigate to the appropriate section and confirm the deletion.
FAQs
Can I use a free email service for my sender details?
Yes, but a custom domain email works better for ensuring your emails consistently reach subscribers without delivery issues.
How do I verify my email and domain on Squarespace?
For email, enter the verification code Squarespace sends you. For domain verification, follow Squarespace's guide for either automatic or manual verification depending on where your domain is hosted.
What should I do if my verification email doesn't arrive?
Check your spam folder first. If it's not there, make sure your email settings aren't blocking emails from no-reply@squarespace.com, then request another verification email.
Jargon Buster
Sender Details: The name and email visible to recipients in the 'From' line of your emails.
Custom Domain Email: An email address associated with a purchased domain, which improves the professionalism and deliverability of emails.
Verification Code: A code sent to confirm the legitimacy of the email address used for sending campaigns.
Wrap-up
Setting up and verifying your sender details correctly ensures your email campaigns reach your subscribers' inboxes rather than their spam folders. The key to effective email communication starts with proper sender detail setup.
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