Smooth Checkout on Your Own Domain with Squarespace
TL;DR:
- Keep customers on your domain throughout the entire checkout process
- Works automatically with custom domains and SSL enabled
- Builds trust and maintains brand consistency
- Built-in Squarespace domains get a default checkout URL format
- Common issues include domain redirects and 404 errors after purchase
What is Checkout on Your Domain?
Checkout on your own domain keeps customers on your URL during the entire purchase process. Instead of being redirected to a generic Squarespace checkout page, they stay on something like https://yourdomain.com/checkout. This builds trust and keeps your branding consistent throughout the shopping experience.
How to Enable Checkout on Your Domain
The feature turns on automatically if you have:
- A custom domain connected to your Squarespace site
- SSL enabled and set to 'Secure'
You don't need to do anything special. Once these requirements are met, Squarespace handles the rest.
Sites Without Custom Domains
If you're using a free Squarespace domain, your checkout will use a URL like https://youraccountid.squarespace.com/checkout. This still works fine, but lacks the professional touch of your own domain.
Checking if It's Working
To see if checkout on your domain is active:
- Go to your Checkout Settings
- Open the Checkout panel
- Look for the 'Checkout on your domain' section
If you see your domain listed there, you're all set.
Common Problems and Fixes
Domain Redirect Issues
Sometimes the checkout reverts to the default Squarespace domain. Test this by making a purchase in an incognito window. This gives you the real customer experience without your admin cookies interfering.
404 Errors After Purchase
If customers hit a 404 page after completing their purchase, check that your site visibility is set to Public, not Private. Private sites can cause confirmation pages to fail.
SSL Configuration Problems
Make sure SSL is enabled and set to 'Secure' in your domain settings. Without proper SSL, the checkout on your domain feature won't activate.
The best way to spot issues is to test purchases from different browsers and devices. What works on your laptop might not work on a customer's phone.
FAQs
How do I know if my site is set up for checkout on my own domain?
Check your Checkout Settings. If your domain appears under 'Checkout on your domain', it's working.
What if the checkout page doesn't show my domain?
Test in an incognito window first. If the problem persists, check your SSL and domain settings.
Can I use this feature with a Squarespace subdomain?
Yes, as long as SSL is enabled and set to secure.
Will this work with third-party domains?
Yes, any connected domain with proper SSL will work.
Jargon Buster
- Checkout on your domain: Keeping customers on your URL during the entire purchase process
- SSL (Secure Sockets Layer): Security protocol that encrypts data between your website and customers
- PCI compliant: Security standards for handling credit card information safely
- Incognito window: Private browsing mode that doesn't use saved cookies or login data
Wrap-up
Setting up checkout on your own domain creates a smoother, more professional buying experience. Once you have a custom domain and SSL enabled, Squarespace handles the technical details automatically. The key is testing your checkout process regularly to catch any issues before customers do.
Most problems stem from SSL configuration or site visibility settings, both of which are straightforward to fix in your Squarespace admin panel.
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