Squarespace Email Campaigns Billing Guide
TL;DR:
- Four plans available: Starter (500 emails), Core (5,000), Pro (50,000), and Max (250,000 emails per month)
- Manage billing and plan changes through your Squarespace account dashboard
- Subscriptions auto-renew by default but you can cancel or modify anytime
- Failed payments get retried for 15 days before subscription expires
- Free trials include email sends and campaign testing
Understanding the Email Plans
Squarespace Email Campaigns has four tiers based on how many emails you send monthly:
Starter Plan: 500 emails per month with Squarespace branding included in your emails.
Core Plan: 5,000 emails per month with no Squarespace branding.
Pro Plan: 50,000 emails per month, designed for larger email lists.
Max Plan: 250,000 emails per month for high-volume senders.
All plans include automated campaigns, but only Core and above remove the "Powered by Squarespace" footer from your emails. Check the current Squarespace Email Campaigns page for up-to-date pricing.
Managing Your Subscription
Here's how to handle plan changes and billing:
Changing Your Plan
- Open your Squarespace account and go to Email Campaigns
- Click the billing section in your dashboard
- Select 'Upgrade' or 'Change Plan' to switch tiers
- Choose your billing cycle (monthly or annual)
Auto-Renewal Settings
Your subscription renews automatically each month. To turn this off, go to your billing panel and toggle off 'Renew automatically'. You can cancel your plan entirely from the same area.
Keep your renewal dates and payment details current to avoid service interruptions.
Billing and Payment Issues
Your Email Campaigns billing uses the same payment method as your main Squarespace account.
When Payments Fail
Squarespace will retry failed charges for up to 15 days. During this time, update your card details in your account settings to resolve the issue quickly.
If the payment still fails after 15 days, your Email Campaigns subscription expires. You can reactivate it anytime as long as your main Squarespace site subscription stays active.
Updating Payment Details
Change your payment method in your main Squarespace account settings. This updates billing for all your Squarespace services, including Email Campaigns.
FAQs
Can I change my plan mid-cycle?
Yes, you can upgrade or downgrade anytime through your billing dashboard. Changes take effect immediately.
What happens if my payment fails?
Squarespace retries the charge for 15 days. Update your payment details during this window to avoid service interruption.
Why do some accounts have different plan options?
Squarespace updates their plans periodically. If you're on an older plan, you can keep it or switch to current options.
Do unused emails roll over to the next month?
No, email allowances reset each billing cycle. Unused sends don't carry forward.
Jargon Buster
Monthly Email Sends: Your plan's limit for how many individual emails you can send per month.
Blast Campaigns: One-time emails sent to multiple subscribers at once.
Automated Campaigns: Emails triggered by specific actions, like welcome emails for new subscribers.
Usage Period: Your monthly billing cycle during which you can send your allotted emails.
Squarespace Branding: The "Powered by Squarespace" footer added to emails on the Starter plan.
Wrap-up
Squarespace Email Campaigns billing is straightforward once you know where the controls are. Whether you're starting with 500 emails or scaling up to hundreds of thousands, the plan management tools are in your main account dashboard. Keep an eye on your monthly usage and renewal dates to make sure your campaigns run smoothly.
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